Job description

Hire Controller / Customer Service Officer

Are you well organised? Can think fast and make decisions on the go? Then think about a career in the hire industry.

Flexihire is currently seeking to appoint a dynamic and motivated person to join the team in our established Townsville branch. You will be part of a growing team with local support branches and a total of 17 other branches throughout the state.

About the role:

Provide exceptional customer service to all internal and external customers.

Large emphasis on office administration (preparing invoices, reporting, purchase orders, etc).

Logistic scheduling.

Managing online enquiries.

Managing safety compliance (preparing safety packs and undertaking risk assessments).

Introduction into a growing career opportunity.

Typical hours are 45 hours per week, Monday to Friday

Benefits for working at Flexihire:

Stable business with over 45 years of sustainable trading means excellent career security

Great team culture

Flexible working arrangements available. Unfortunately work from home is not an option available for this role at this time.

Internal and external career development & leadership training opportunities

Extensive opportunity for career progression into all aspects of the business

Attractive staff equipment borrowing opportunities

The key skills required for this role include:

Exceptional customer service and interpersonal skills.

Strong administration and customer service skills.

Ability to respond to changing priorities

Strong computer literacy including Microsoft suite.

Exceptional time management skills

Proactive and resilient individual.

Ability to run reports, audit documentation and adhere to procedures

Previous Hire Controlling or Hire industry experience very highly regarded, but not essential.

The successful candidate for this challenging role can expect an excellent remuneration package. In addition, you will be joining an Australian owned organisation that can offer a solid career path as well as stability and progression.

We will consider part time hours for the right candidate.

If this sounds like you, then please apply via SEEK