About the role

Easy Peasy Removals seeks a full-time and long-term Customer Service and Sales Consultant. Based in Prahran, you'll handle inbound bookings and inquiries, supporting clients in scheduling moving services. Join a fast-growing company in an onsite role with warm leads, offering a dynamic career in the removals industry.

Duties

• Handle inbound phone calls, guiding customers through the booking process and quoting the service. No cold calls - ever!

• Follow up on quoted leads that did not book during the initial call.

• Keep booking inquiries for Melbourne and Sydney leads accurately updated in the CRM system.

• Address customer inquiries and provide timely service updates.

• Build and nurture strong relationships with existing customers.

Skills and experience

• Excellent communication skills, both via phone and email.

• Proficiency in Google Suite (Gmail, Google Sheets, Google Drive).

• Proven experience in sales or customer service roles.

• A positive attitude, exceptional interpersonal skills, and a resilient mindset.

Benefits

• Base salary paid weekly, plus generous bonuses—aim high and get rewarded!
• Company-provided laptop and a centrally located office in Prahran near cafes, restaurants, and public transport.
• Supportive, close-knit team with flat management structure and ongoing training.
• Onsite role, Monday to Friday, 9am–5pm—no weekends or overtime.

About the company

Easy Peasy Removals offers seamless removal services for all move sizes in Melbourne and Sydney, prioritising client satisfaction and efficiency. Known for our exceptional service, we work with domestic customers, property stylists, government contracts and NDIS customers.

How to Apply
Click APPLY or email your CV and cover letter to [email protected].