Join Australia’s 2025 “Accounting Firm of the Year”

Bring your organisational genius, people‑first mindset and project nous to the firm that’s redefining accounting for the building & construction sector.

Why settle for “busy” when you can be pivotal?

Lead client experience inside one of Australia’s fastest‑growing advisory firms—fees up 4X and headcount doubled to 86 in three years.

Thrive in an award‑winning culture that pairs genuine flexibility with cutting‑edge systems and clear career pathways.

About Xact Accounting

Xact Accounting transforms financial outcomes for businesses across the building & construction ecosystem—builders, trades, architects, manufacturers, developers and more.

Our specialist teams deliver tax & compliance, QBCC expertise, outsourced CFO advisory and digital‑transformation services. Deep industry focus, a powerhouse marketing engine and relentless innovation saw us crowned Accounting Firm of the Year at the 2025 Australian Accounting Awards.

The Impact You’ll Make

Reporting to a Client Director, you’ll be the conductor who keeps communication seamless and workflows humming—between clients, regulators (ATO, QBCC) and our onshore & offshore teams.

Own the Client Journey – be the trusted first point of contact, gather information proactively and keep every stakeholder in the loop.

Orchestrate Workflow – schedule, allocate and track compliance & advisory jobs so deadlines are hit and surprises eliminated.

Lead Improvement Projects – drive tech roll‑outs, process redesigns and AI automations that lift efficiency and client delight.

Liaise with Regulators – navigate ATO/QBCC interactions, resolve queries and safeguard our reputation for technical excellence.

Fuel Growth – collaborate with marketing & sales on campaigns, proposals and onboarding; maintain task discipline in our CRM.

Lift the Team – mentor admin and offshore colleagues, support recruitment and champion career‑development initiatives.

What You’ll Bring

3+ years in a client‑service, practice‑management or workflow‑coordination role within public‑practice accounting.

Proven mastery of scheduling, deadline control and high‑volume communications.

Exceptional written & verbal communication—confident translating technical concepts into plain English.

Project‑management expertise (systems/process redesign, technology implementation).

Experience dealing with regulators and senior stakeholders.

Tech‑savvy—comfortable with Xero Practice Manager, Karbon, Monday.com or similar (bonus points for AI curiosity).

Growth mindset, initiative and the foresight to solve problems before they surface.

Why Xact?

Hybrid freedom – manage your week between the office and home; we trust adults to deliver outcomes.

Future‑proof tech stack – leading‑edge systems you’ll help refine.

Award‑winning culture –cross‑border collaboration and an “adult workplace” ethos where life and work align.

Ready to Elevate Client Service? Send your CV and a brief cover note now.

Applications are reviewed on receipt—step into a role where great systems power great people and every day feels like award season.

Xact Accounting – Where ambition meets opportunity.