Logo for Client Service Manager

Client Service Manager

Loan Market
Mudgeeraba, QLD
A$65,000-$80,000 p/a
Banking & Financial Services → Client Services
Full-time
Hybrid

Posted 8 days ago


Enjoy flexibility, autonomy, and real career progression – all while making an impact in a growing mortgage business.

At Investure, we offer more than just a job, we provide a clear pathway to build your career in finance. Whether you're looking to step up in client service or ultimately become a broker, this is an opportunity to grow with a business that values your contribution.

What’s in it for you?

Work-life balance: Flexible work arrangements, including just one day a week in the office.

Career development: A clear pathway to become a broker for the right person.

Autonomy: Take ownership of your role while working within a supportive, close-knit team.

Impact: Join a fast-growing business where your work directly supports client success.

Rewarding package: Competitive salary based on experience and performance.

The Role: Client Service Manager

We’re looking for a motivated and detail-oriented Client Service Manager to support our brokers and provide an exceptional experience to our clients. You’ll be the engine behind the scenes, helping manage loans from application to settlement and building strong relationships along the way.

Key responsibilities include:

Acting as the main point of contact for clients throughout the lending process

Managing loan application administration, document collection, and lender communication

Providing regular updates to clients and brokers to ensure smooth approvals

Supporting brokers with day-to-day client management and workflow

Working independently while collaborating closely with the wider team

What We’re Looking For

Experience in client service or admin (ideally in mortgage or financial services)

Strong communication skills and a client-first mindset

Highly organised with great attention to detail

Self-driven and able to manage tasks independently

A proactive attitude with a desire to grow professionally — future broker potential welcomed

About Investure

Investure is a well-established mortgage brokerage specialising in residential, asset, and commercial lending. Based on the Gold Coast, we pride ourselves on delivering tailored lending solutions with a high standard of client care. Our culture is collaborative, supportive, and growth-focused, ideal for someone looking to build a meaningful career in finance.

If you’re ready to take the next step in your mortgage career with flexibility and room to grow, we’d love to hear from you. Apply now to join the Investure team.


About Loan Market

Flagstone Creek, QLD, Australia

We've been helping people into homes for two decades.

Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.

The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.

Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.

Source: This is an extract from the company's own website.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Client Services Team Lead

Talent Connect Australia

Ormeau, QLD
A$100,000 p/a
Full-time
On-site

Client Planning Service Delivery Manager

STAR Community Services

Logo for Client Planning Service Delivery Manager
Cleveland, QLD
A$106,000 p/a
Full-time
On-site

Client Services Coordinator, Contact Centre (AO5)

TAFE Queensland

Logo for Client Services Coordinator, Contact Centre (AO5)
Acacia Ridge, QLD
A$102,744.83-$111,461.26 p/a
Full-time
Hybrid

Client Services Manager - PY Opportunity

International Search Partners

Brisbane, QLD
A$75,000-$90,000 p/a
Full-time
Hybrid

Senior Client Manager

Fuse Recruitment

Logo for Senior Client Manager
Brisbane, QLD
A$14,000-$16,000 p/a
Full-time
Hybrid

CUSTOMER SERVICE MANAGER

LIFE AUSTRALIA PTY LTD

Logo for CUSTOMER SERVICE MANAGER
Brisbane, QLD
A$60,000-$85,000 p/a
Full-time
On-site

Client Service Manager

Cartwright Jones Pty Ltd

Logo for Client Service Manager
Brisbane, QLD
A$85,000-$100,000 p/a
Full-time
Hybrid

Client Services Manager

Lander Support

Toowoomba, QLD
A$70,000-$80,000 p/a
Contract
On-site