Our client is looking to hire a Client Services Officer (CSO) in a role that the successful candidate canmake their own.

The CSO will work closely with the Business Services Manager to source client information in preparation for clientwork to be undertaken by our busy Accounting team.

Ideally, we are seeking a candidate with strong attention to detail and problem-solving skills who isorganised and can meet deadlines. This role will require the ability to build a strong rapport with clients and a can-do attitude.

Primary Responsibilities

- Provide client support services in an accurate and timely fashion at the direction of both the Business Services Manager and Executive Assistant.

- Maintain high-level of professionalism and competence in every client interaction in line with organisation values.

- Quickly build positive and productive relationships with clients and team.

- Analyse and resolve client issues promptly.

- Work in compliance with company policies and procedures.

- Utilise effective problem solving and time management skills in client service operations.

- Develop process improvements to enhance service efficiency and effectiveness.

- Knowledge of Superfund processes.

- Knowledge of ASIC and corporate compliance management.

- Execute Job workflows efficiently.

- Advanced skills in Microsoft Office (Excel, Word ect)

- Excellent written and verbal communication skills.

What We Offer

• Professional Development – Gain hands on experience in client services, workflow systems and compliance processes, with opportunities to expand your role over time.

• Real Career Progression – This role can be a launchpad into accounting, client management, or operations within a professional services firm.

• Inclusive, Friendly Culture – Be part of a down-to-earth, approachable team where your contributions are valued and your development is supported.