• Permanent full time | 35 hours per week
• Location: Blacktown, NSW
• Salary: $120K + Super + Salary Packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

This is a fantastic opportunity for an experienced professional with a strong background in property or asset management-ideally within the social or community housing sector-to make a meaningful impact in a purpose-driven organisation.

We are seeking an experienced and results-driven Regional Manager - Asset Services to lead the delivery of high-quality asset and property management services across our housing portfolio. This leadership role is critical in ensuring our properties are safe, well-maintained, and meet the needs of tenants and the broader community.

As the Regional Manager, you will oversee planned and responsive maintenance programs, capital works projects, and compliance across all asset-related functions. You will lead a high-performing team and collaborate with internal and external stakeholders to drive service excellence, efficiency, and long-term asset sustainability.

Your key responsibilities will be to:

• Lead the development and implementation of asset management, including responsive, scheduled and planned maintenance
• Ensure all assets comply with regulatory, statutory and WHS requirements, including certifications for essential services
• Manage contracts to ensure high-quality, cost-effective service delivery that meets performance KPIs
• Monitor property condition and maintenance performance, delivering continuous improvement and risk mitigation
• Project management and maintaining and upgrading works from planning to completion
• Deliver on compliance, reports, budgets and develop strategies to ensure consistent standards
• Proactively manage a variety of key stakeholder relationships including funders and respond to escalated issues
• Actively contribute to developing and implementing strategies that connect tenants to additional support by participating in tenant feedback and managing informal and formal appeals and complaints.

Requirements for Success

• Extensive experience in social housing or community sector
• Tertiary qualification gained in social work, business, project management or related field and/or equivalent knowledge and skills and experience with demonstrated commitment to ongoing professional development
• Prior experience in leadership and operational management
• Ability to manage multiple projects often with conflicting deadlines
• Strong administration skills and proficiency in Microsoft Office and CRM package.
• Exceptional relationship management skills
• High-level customer service focus
• Driver's Licence

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you