Are you an organised, creative individual who thrives in a hands-on environment? In this part-time Operations Assistant role, you’ll be a vital part of our operations, managing customer service, order fulfilment, and content creation.

You’ll also play a key role in supporting our marketing, social media, and event coordination, all while gaining valuable experience in a dynamic and creative industry. If you’re passionate about ceramics or simply love being part of a small, innovative team, this could be the perfect fit!

Who We Are
Australian Pottery Supplies is a growing ceramics-focused business passionate about supporting potters across Australia. Based in Torquay, we offer a unique combination of e-commerce, in-person classes, and industry events. Our small, dedicated team fosters a welcoming and collaborative environment. We value initiative, creativity, and attention to detail.

What You’ll Tackle Daily

This role supports studio and logistics operations and reports to the CEO. You’ll be instrumental in ensuring smooth day-to-day functioning and helping the business scale. Here’s a taste of what you’ll be doing:

Respond to customer enquiries via phone, email, and in-store

Pick, pack, and dispatch online orders and coordinate courier bookings

Maintain Shopify listings and update website content

Create and schedule social media posts across platforms

Monitor analytics and customer engagement tools

Manage inventory and liaise with suppliers for reorders

Assist with scheduling studio classes and managing staff rosters

Support marketing and promotional materials in Canva or Adobe

Coordinate events, workshops, and in-studio promotions

What You Bring to the Table

Previous customer service or admin experience

Proficiency with Shopify, Excel, and Google Workspace

Competence in Canva or Adobe Suite

Experience with social media content and scheduling

Strong organisational and multitasking abilities

Interest in ceramics or creative industries is a plus

Why You’ll Love Working with Us

Flexible, family-friendly hours (9am-3pm)

Collaborative and creative work environment

Hands-on involvement in an expanding business

Work surrounded by clay, creativity, and community

Potential for role to grow into a full-time position (12+ months)

Opportunities to travel interstate for events, trade shows, and store visits (not a requirement)

Chance to attend local pottery groups and workshops as part of product learning and creative inspiration

How to Apply:
Apply via the Seek portal. For further information, please contact us at [email protected]