
Senior System Support Specialist
South West Healthcare
Posted 11 days ago
About the role
Join a dynamic, forward-thinking team at South West Healthcare as a Senior System Support Specialist and play a key role in supporting over 50 rural and regional Victorian health services. This exciting role offers flexibility to work from home, with the ability to connect virtually with colleagues and stakeholders across the State.
As part of our centralised support team, you will provide expert functional support for Oracle E-Business Suite (EBS) finance modules, helping health services optimise their systems for greater efficiency and improved financial operations.
You will collaborate with stakeholders statewide, troubleshooting issues, driving enhancements, and delivering solutions that make a real impact on how health services operate. This is a fantastic opportunity to combine your technical expertise with relationship-building skills, all while enjoying the benefits of a flexible, hybrid work arrangement.
In this role, you will:
- Provide specialist advice, troubleshooting and problem resolution for Oracle EBS.
- Support and train users to get the most out of Oracle EBS functionality.
- Manage and implement system changes, enhancements, and new functionality.
- Work with HTS to drive system improvements and ensure consistency across services.
- Deliver workshops, forums and training to build user capability.
- Perform key system administration tasks, including user setup, access support and account management.
Position overview
- Employment Type: Permanent, full time (80 hours per fortnight) with a monthly accrued day off and 5 weeks annual leave
- Location: Warrnambool Campus or work from home
- Classification: Administrative Grade 5
- Salary Range: $92,856.40 - $102,653 per annum, plus superannuation
What you bring
- Tertiary qualifications in accounting or significant relevant experience
- Demonstrated knowledge of financial functions, procedures and processes
- Experience using Oracle E-Business Suite finance modules including; General Ledger, Fixed Assets, Receivables, Payables and Cash Management
- Strong problem-solving and data verification skills
- Excellent communication skills, both written and verbal
- Ability to work independently and collaboratively within a team
- Proficiency in Microsoft Office, especially Excel for data analysis and reconciliation
- A driver's licence (desirable, due to travel requirements)
- Previous leadership experience or ability to mentor others (highly regarded)
What we offer
You will enjoy benefits such as:
- Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
- 5 weeks annual leave
- 17.5% annual leave loading
- Internal and external professional development opportunities
- A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
- Excellent terms and conditions of employment
Who we are
As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.
SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.
SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.
With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.
To learn about the vibrant town and region please visit: http://www.warrnambool.com/
How to apply
Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 31 August 2025. Please ensure you address the selection criteria as outlined in the position description.
Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021- 2025 with the classification Administrative Grade 5.
The successful applicant will be required to be eligible for and undergo the following:
- Police Record Check
- Employee Working with Children's Check, where required
- Current Immunisation status
Note: If you experience any difficulties with this website, please email: [email protected]
About South West Healthcare
South West Healthcare is committed to providing a comprehensive range of health care services to enhance the quality of life for people in south west Victoria.
An incorporated body under the Health Services Act 1988, South West Healthcare is overseen by a 10-member Board of Directors, appointed by the Governor-in-Council from community nominees. Board members each serve three-year terms, and may be eligible for re-nomination at the end of each term.
Daily management of the service is by a six-person Executive, headed by the Chief Executive Officer. Each executive member is responsible for a specific area of the service - medical services; nursing services; mental health services; finance and business services; primary and community services.
Source: This is an extract from the company’s own website.
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