Our team is expanding!

We are looking for an ICT Support Specialist to ensure effective operations of ICT infrastructure in both the offices and school environments. This role maintains key systems; applications management of office resources and provides solutions to issues as they arise.

About Us

Diocese of Ballarat Catholic Education Limited (DOBCEL) schools are located within a diverse and geographically extensive diocese extending across Western Victoria, from the Murray River to the Southern Ocean. DOBCEL provides governance to 57 schools and partners with them to promote Catholic identity, high quality learning and a culture of respectful and trusting relationships.

As the administrative arm of DOBCEL, Catholic Education Ballarat (CEB) provides support, service and leadership to Catholic Primary and Secondary schools in the Diocese of Ballarat.

Key Responsibilities

• Deliver high-level ICT support to CEB staff and schools across the Diocese.
• Manage and maintain critical infrastructure and cloud services.
• Advise on ICT procurement and support strategic ICT initiatives.
• Administer internal systems and provide staff training.

Benefits

• Impactful Work: Play a vital role in supporting educators and schools across Western Victoria, contributing to meaningful workplace improvements and outcomes.
• Diverse Technical Expertise: The opportunity to work with a wide range of technologies, including cloud platforms, networks, and hardware, fostering professional growth across diverse ICT systems.
• Supportive Environment: Join a collaborative and inclusive team that values innovation, partnership, and respect.
• Work-Life Balance: Benefit from a flexible and supportive workplace culture that understands the importance of balancing professional commitments with personal well-being.

Key Selection Criteria

• Experience in 2nd Level support for a wide range of ICT based services and systems
• Demonstrated experience with desktop applications including Office 365 and MS office suites, Google Workspaces and Google Application suites, Various VoIP and online meeting systems and strong working knowledge of online-file systems (OneDrive, SharePoint, Teams, Google Drive)
• Demonstrated experience with Windows Server and subsystems. Able to manage virtualized server systems and troubleshoot operations
• Layer 2 networking and IP networks with strong skillsets in network equipment deployment, setup and diagnostics.
• Competent in Device Management Platforms (JAMF, Intune, 3rd party device management systems)
• Applied strong interpersonal skills, both written and verbal, to effectively collaborate, communicate, and build positive relationships in professional settings

Applicants will be required to submit:

• Cover letter
• Resume
• Response addressing the key selection criteria listed above

For a confidential discussion about the position contact:

Damian Foster, Manager: IT & Cybersecurity 0417 527 382

Guided by our vision of “the pursuit of fullness of life for all,” DOBCEL is committed to inclusion and the safety, wellbeing, and protection of all children and young people in our care. We welcome applicants from all backgrounds who support Catholic education and value the unique contributions of each person.