About the role

North Brisbane Wellness Services is seeking a friendly and experienced Medical Receptionist to join our growing allied healthcare team in Ferny Hills, Queensland. As a casual Medical Receptionist, you will play a crucial role in providing high-quality customer service and administrative support to our patients and practitioners.

What you'll be doing

Greeting and welcoming patients to the practice in a friendly and professional manner

Scheduling and managing patient appointments, both in-person and over the phone

Maintaining accurate and up-to-date patient records and ensuring confidentiality

Handling patient inquiries and providing information about our services

Assisting with the processing of payments and managing the practice's finances

Ordering and maintaining medical supplies and ensuring the reception area is well-presented

Providing general administrative support to the healthcare team as required

What we're looking for

Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare industry

Excellent communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner

Strong organisational and multitasking abilities, with the capacity to work efficiently in a fast-paced environment

Proficient in the use of medical practice management software and Microsoft Office applications

A genuine interest in the healthcare industry and a commitment to providing high-quality patient care

Availability to work on a casual basis, with the flexibility to cover shifts as required

About us

North Brisbane Wellness Services is a leading allied healthcare provider in the local community. We offer a wide range of services, including chiropractic, remedial massage therapy, acupuncture, myotherapy, and Pilates. Our team of experienced and dedicated healthcare professionals is committed to helping our patients achieve their health and wellness goals.

If you're passionate about providing exceptional patient care and want to be part of a dynamic healthcare team, we'd love to hear from you. Apply now to become our new Medical Receptionist!