Theatre Safe Australia (TSA)

At TSA, we are devoted to creating inspiring moments and imaginative environments throughout the live theatre and entertainment industry. We offer collaborative, supportive, and high-quality solutions to our clients, tailoring our services to meet their unique needs.

Our passion for excellence drives us to deliver outstanding experiences while making a lasting impact on the industry. We're proud of the reputation we've built – and the role our people play in shaping it.

About the Role

We are seeking a dynamic, commercially minded, and experienced State Manager to lead our Victorian operations. This leadership role is responsible for overseeing all business functions within Victoria, including overseeing sales performance, operational efficiency, client relationships, and profitability.

You will manage a diverse and talented team across Drape Manufacturing, Installation, Service, and Sales departments. The ideal candidate will be a strategic thinker who can lead with impact, drive business growth, and ensure strong financial and operational performance and reporting.

Key Responsibilities

Lead and manage the Victorian office, setting and delivering business goals aligned with national strategy.

Develop and execute commercial strategies to grow revenue and ensure the region operates as a profitable business unit.

Drive financial accountability, managing budgets, forecasting, and reporting to ensure profitability targets are met.

Lead and inspire a high-performing team across multiple departments, fostering a positive, safe, and collaborative workplace culture.

Develop and maintain strong client relationships to support retention and repeat business.

Identify and pursue new business opportunities to support long-term growth.

Ensure smooth daily operations, including oversight of workflows, job allocation, and scheduling.

Monitor quality and safety standards, auditing work and customer service to ensure alignment with TSA's high expectations.

Oversee administration including order processing, invoicing, compliance, and reporting.

Recruit, onboard, and develop team members, supporting career progression and ongoing training.

Conduct performance reviews and support team development through regular feedback.

Maintain compliance with all company policies, legal obligations, and industry regulations.

Identify and mitigate operational risks and ensure strong workplace health and safety practices.

About You

You are a results-driven leader who is passionate about delivering an exceptional product and client experience. You bring a strong commercial lens to your work, with a focus on profit, efficiency, and service quality. With strong leadership, communication, and industry insight, you thrive in fast-paced environments and bring out the best in your team.

Key personal skills

Proven leadership experience in a senior management role, ideally within theatre, entertainment, manufacturing, events, or technical services.

Strategic and commercial thinking – with a track record of driving financial performance and operational improvements.

Exceptional relationship-building and stakeholder engagement skills.

Strong understanding of business operations, job costing, project workflows, and compliance requirements.

Proven experience with full P&L accountability in an operational leadership role.

Excellent communication, negotiation, and team management skills.

High level of initiative, adaptability, and a hands-on leadership style

Tertiary qualification in Business, Management or related field (preferred)

Valid Australian work rights and current driver's licence required

What's in it for you?

Lead an established operation with the autonomy to drive growth, presence, performance, and innovation across Victoria.

Be part of a passionate, industry-recognised team.

Work in a values-driven company that prioritises quality, relationships, and innovation.

Thrive in a supportive culture where initiative and performance are rewarded.

Access to a platform offering discounts, wellness resources, and recognition tools to support a work-life balance.

If you're a driven and experienced leader who's passionate about people, performance, and growing a successful business unit – we'd love to hear from you.

Please include the following in your application:

Your resume.

A cover letter - that includes your response to this question:

What is an example of an efficiency or process you've implemented that delivered a measurable benefit and what was the outcome?

TSA is committed to employing skilled and values-aligned individuals. Our selection process may include reference checks and fitness for work assessments. We pride ourselves on fair, inclusive, and non-discriminatory hiring practices and support gender equality and diversity across all roles.