BUSINESS SUPPORT OFFICER
$84,470 to $93,865 pa (HEW 5) plus 17% superannuation
1 x FULL TIME, FIXED-TERM TO 31 DECEMBER 2026, JOONDALUP CAMPUS

Edith Cowan University
Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary.

Benefits of working at ECU
At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

YOUR OPPORTUNITY

• Join a team within one of Joondalup’s largest multicultural & diverse employers;
• Professional development, career progression, health & wellbeing programmes, and discounted onsite facilities including gym and parking;
• Apply your passion for business and systems improvement focused on customer experience.

THE ROLE
If you are a highly motivated, customer-focused individual who thrives working in a complex customer-oriented and high-volume environment, liaising with stakeholders, and contributing to the development and production of the University’s teaching timetable, we would love you to join our Business Support team. You will be working in a team responsible for centrally managing many aspects of the academic teaching timetable, including liaison with colleagues in ECU’s Schools to capture requirements used to inform the development of the teaching timetable for all domestic ECU campuses.

You will have access to fantastic work conditions, facilities, and benefits in return for sharing your expertise and passion for working in a high demand customer environment to:

• Develop positive networks and relationships with key stakeholders to continually improve business processes within our Business Support team;
• Act as primary contact with stakeholders to assist in the collection of requirements and development of the academic teaching timetable;
• Share your expertise by training end users in system usage and functionality;

ABOUT YOU
Your CV should evidence experience and capabilities within the following priority areas.

• Demonstrated business and requirements analysis skills;
• Knowledge management experience within complex business systems, including the ability to use tools to extract and interrogate the accuracy of data;
• Delivering results through effective planning and execution of process improvements, achieved through effective consultation with key stakeholders;
• Proven ability to investigate, identify and analyse key issues and associated alternatives, benefits, and costs to develop practical solutions (consider creative and innovative cost effective solutions);
• Demonstrated ability to manage varied and conflicting demands and projects to agreed standards and timelines;
• Some experience with the use of timetabling software and Student Management Systems is desirable but not essential.

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry and Personal Excellence and Courage.

Benefits & Remuneration
This full time, fixed-term position attracts remuneration of $84,470 to $93,865 pa plus 17% University superannuation contribution. Please visit our Employment Opportunities on the ECU website for the full range of benefits including flexible working arrangements which may also be negotiated to meet your personal circumstances.

Contact
Interested applicants are encouraged to contact Katherine Baker ([email protected]) for more information.

How to Apply
Please visit our Employment Opportunities to begin your application.

Please upload your resume and covering letter with reference to the advert and position description.

Closing Date:
Applications close on Sunday 10 August 2025 at 11:30pm AWST.

ECU reserves the right to commence shortlisting and the appointment process throughout the advertising period.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE CURRENT VALID WORKING RIGHTS.

Diversity

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.