Learning Technology Support Officer
Centre for Learning and Teaching
$84,470 to $93,865 pa (HEW 5)
Full-time, Fixed-term (6 months), Joondalup campus

Edith Cowan University
Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary.

ECU Benefits
At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, ECU’s award-winning Health and Wellness Program, exclusive corporate discounts and industry-leading superannuation.

Diversity
ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support any specific adjustment requirements, please contact the person listed above.

The Centre for Learning and Teaching (CLT) contributes to the leadership and implementation of strategic teaching and learning and change across the University through collaborative partnerships with Schools and Service Centres. CLT provisions professional learning for all teaching roles in the University to promote evidenced based and scholarly practice. Additionally, CLT leads the implementation of learning technologies across the University, delivery of learning support programs for students, and active support of Schools to deliver best practice curriculum design and assessment.

About the Opportunity
Working with other skilled members of CLT's Learning Technologies and Innovation team, as a member you'll be:

• Contributing to the leadership and implementation of strategic organisational change across the University through collaborative partnerships with Schools and Service Centres;
• Providing professional learning for all teaching roles in the University to promote evidenced based and scholarly practice
• Contributing to leadership and implementation of learning technologies across the University
• Providing active support of Schools to deliver best practice curriculum design and assessment
• Providing innovative learning skill development for students

About you
Qualification: Tertiary Qualification with subsequent relevant work experience, OR equivalent level of expertise gained from a combination of experience, training or professional accreditation.

Experience:

• Demonstrated successful experience in working within a higher education setting.
• Sound knowledge of IT systems within a higher education environment.

Customer Service: Identifying and developing positive working relationships with internal and customer service, listening to and understanding the needs of internal and external customers and exceeding customers’ needs to ensure satisfaction.

Interpersonal Skills: The ability to work cooperatively with others to accomplish joint tasks and common objectives. Involves building positive working relationships with others and avoiding “win-lose” confrontations and a focus on preserving and strengthening the ongoing relationship.

Communication Skills: The ability to organise and present information, views and concepts in a concise, understandable and interesting format for a variety of audiences, from the organisations internal and external communities.

Resolving Problems: Anticipating and resolving problems, being proactive to minimise issues and initiating action to deal with problems when they arise. Involves balancing the need to be thorough with the need to make a timely decision and being creative and innovative when developing effective solutions.

Results Orientation and Accountability: Demonstrating initiative and commitment towards the completion of predetermined objectives, while focusing on an outcome which contributes to job and organisation success. Includes the ability to balance and prioritise tasks without losing sight of desired outcomes and remaining proactive.

Benefits of working at ECU
At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

Contact
For more information please contact Brendan Cuff, Learning Technologies Trainer, on 6304 2746 or [email protected].

Application Process
Please visit our website to begin your application.

Please upload an up-to-date resume summarising your experience and achievements, along with a brief covering letter of no more than 2 pages outlining your suitability for the role.

Advert Closure

Applications close Tuesday 5 August 2025 at 11:30pm AWST.

ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.