Training and Development Manager

Location: Bundaberg, QLD
Organisation: IMPACT Community Services (Recruitment by Strategic Business)
Renumeration: $49.23 per hour + salary packaging + benefits + Super

Organisation: IMPACT Community Services (Strategic Business is the Recruiter)
Pay: $49.23

About IMPACT Community Services

IMPACT Community Services Limited (IMPACT) is a high-profile, community-owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, they have been working to improve lives for local people experiencing disadvantage, poverty, and social exclusion. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of people and children

As a Registered Training Organisation (RTO), IMPACT empowers individuals through skills development and lifelong learning while actively addressing workforce capability across regional Queensland. They are a proud Child Safe Organisation, committed to the safety and wellbeing of children and young people.

About the Role

Strategic Business is assisting IMPACT Community Services in recruiting a dynamic and experienced Training and Development Manager to lead the organisation’s Registered Training Organisation (RTO) and drive excellence in vocational education and workforce development.

This strategic leadership role blends big-picture thinking with hands-on delivery and is ideal for a values-driven leader passionate about education, community impact, and innovation.

As the Training and Development Manager, you will oversee the strategic, commercial, and operational performance of the RTO across six core areas:

Strategic Leadership

Set and lead the strategic direction and daily operations of the RTO

Align training delivery with organisational goals and community needs

Commercial Growth

Identify and pursue new business opportunities, partnerships, and revenue streams

Contribute to competitive tenders, including state and federal government-funded contracts

Create and manage the RTO budget to ensure sustainability and growth

Team Leadership

Lead, mentor, and support a high-performing team of trainers and assessors

Foster a culture of accountability, innovation, and continuous improvement

Operational Oversight

Ensure full compliance with national standards and regulatory frameworks (e.g. ASQA, AQF)

Oversee the design, delivery, and evaluation of accredited and non-accredited training programs

Monitor and meet all contractual Key Performance Indicators (KPIs)

Stakeholder Engagement

Build and maintain strong relationships with industry, community partners, and funding bodies

Innovation & Improvement

Champion innovation in training delivery, including digital and blended learning models

Drive continuous improvement across systems, delivery, and learner outcomes

About You

You’ll bring:

Proven experience managing an RTO or similar training environment

Strong knowledge of VET sector compliance and the Standards for RTOs

Relevant qualifications in Training and Assessment (e.g. TAE40122 or equivalent), plus qualifications in business or education management

A passion for lifelong learning, skills development, and community impact

Strong leadership skills with the ability to inspire high performance and continuous improvement

Why Join IMPACT?

9-day fortnight - enjoy a long weekend every second week

Salary packaging up to $18,500 per year to increase your take-home pay

Bonus day off on your birthday

Paid 2 hours per month to support a cause of your choice

Opportunities for advancement through our ‘grow your own’ leadership development model

Structured leadership programs with the Institute of Managers and Leaders

Access to Leaders Lab - development support for aspiring leaders

Workplace Chaplaincy - confidential face-to-face support

Westpac Corporate Partner benefits – discounted financial products and education

Corporate gym membership offer

Reimbursement for Working with Children clearance

Laptop provided

How to Apply

Submit your application today by providing:

A cover letter outlining why you’re a great match for this role

Your current resume

For more information, contact Rachael at [email protected] or phone Rachael on 0481 877 654 for a confidential chat.