Join a growing, purpose-driven NDIS registered provider committed to making a difference. Help enable participants independence — one roster at a time.

About Us

Qualita Care & Support is an NDIS Registered services provider offering quality, highly personalised and compassionate care and support services for people living with disability and their families in Perth.

Our driving purpose is all about enabling the participants independence, so they can experience life in a way that is meaningful to them.

Being a niche organisation in a crowded disability services market, means we can offer a different approach. An approach that’s personalised, respectful and collaborative. All while prioritising safety and enhancing the day-to-day living of those we support.

About the Role

We’re looking for a dynamic Rostering & Administration Coordinator to join our team and take charge of staff rostering across our service.

Your mission: ensure every shift is covered, every participant receives the right support at the right time, and every detail aligns with NDIS plans and quality standards. You’ll play a key part in service continuity, workforce management, and supporting the people behind our care.

This position is based at the corporate office in Stirling and suits an individual that can work independently and collaboratively. This is a full-time contract position.

Key Responsibilities

Create and manage rosters for SIL, community, and in-home services

Match support workers with participants based on skills and preferences

Proactively manage planned and unplanned leave

Ensure compliance with the SCHADS Award and NDIS service delivery standards

Communicate with support staff, management, and families about changes

Use platforms like FlowLogic to maintain up-to-date records

Support after-hours rostering (on-call) as required

Strong organisational skills, with the ability to prioritise demands, escalate where required, anticipate needs and forward plan

Maintain Registers eg Asset Register etc

Provide general office support including document preparation, filing, scheduling, ordering of office supplies, and responding to customer queries

Provide support as needed during all stages of recruitment processes

What You’ll Bring

Demonstrated experience in rostering & scheduling within NDIS, aged care, or community services

Excellent attention to detail, organisational and time management skills

Ability to interpret and apply the SCHADS Award

Ensuring all staff within the roster have full compliance

Ensuring schedule of supports are set up in the rostering system in accordance with correct funding.

A calm, solutions-focused, and colllaborative approach when juggling competing priorities

Excellent communication and relationship-building skills

Tech-savvy and proficient in Microsoft 365 (Teams, Word, Excel) with fast typing skills and experience using rostering software e.g. FlowLogic

Mandatory Requirements

NDIS Worker Screening Check

WA Driver’s Licence

National Police Clearance

Completion of NDIS Worker Orientation Module

Working With Children Check