Front Of House Team Members

Juan Fifty Pty Ltd
Alexandra Headland, QLD
A$31-$45 p/h
Hospitality & Tourism → Waiting Staff
Casual
On-site

Posted 4 days ago


Are you ready to become part of the Juan Fifty team?

We don’t have a lot of staff turnover! However now is the perfect opportunity to join the Juan Fifty Front Of House team.

We are hiring for all positions:

Senior Supervisor

Bar Tenders

Floor Service Staff

Juan Fifty offers modern Mexican food using traditional techniques at a beautiful beachside location in Alexandra Headland. We are known for our friendly and happy atmosphere where customers are met with a smile and warm welcome. With our “leave your worries at the door”- Policy, we aim to not just sell food and beverage, but create a memorable experience for our customers. We take great pride in our work, and make as much as possible ourselves, in-house, daily from local, and Mexican-imported products. Our leaders in both the kitchen and FOH are passionate about the products they create and have a collaborative, supportive and highly respectful relationship.

What this role offers:

A supportive work environment where you are encouraged to continuously develop your own, and your team members’ skills

Competitive wages and employee discounts at both our venues

Opportunity to thrive in a well-established environment and be part of a clear vision, with a proven product that our customers love and come back for

Contribute to the Juan Fifty experience with your own creative input – Weekly cocktail specials, seasonal menu changes etc.

Opportunity to advance your career with strong support and mentorship

Fun and energetic work environment at a stunning beachside location

Team bonding activities & flexible work hours

Day-to-day responsibilities:

Working in conjunction with the owner, FOH manager, and other senior and junior staff you will:

Ensure and contribute to a smooth service in line with our core values

Manage reservations and function enquiries

Guide & develop junior staff

In line with our core values, handle and troubleshoot any issues/complaints that may arise

Greet guests & serve throughout the evening

Prepare & serve drinks ranging from tap beer, wines, cocktails, mocktails, and non-alcoholic drinks

Manage various forms of customer interaction & ordering: reservations, walk-ins, telephone, online, takeaway & delivery using both in-person and technological methods

Share your knowledge about Mexican cuisine and Tequila with customers and other staff (training provided)

Ensure and monitor a clean and safe work environment

Open, Pack down, restock, ordering, reporting, rostering & cash ups

Assist in the on-going development of systems and processes

Experience & Qualities:

Proven history of experience in a similar position

Respectful, honest, humble, fair & reliable

A positive can-do attitude – a “leave your worries at the door” mindset

The ability to own your mistakes and learn from them (“It’s not a failure… It’s a Lesson.”)

Take pride in your work, and care for your team, your guests, the venue, and the equipment you use

Ability to work in a fast-paced environment, ensuring continuous high quality of service and products in line with our core values

A passion for training & nurturing junior staff

A fastidious attention to detail whilst maintaining a practical approach to tasks

Available nights, weekends & some public holidays

Intention to commit to this role for a longer term

Immediate start

If this sounds like you, we want to hear from you! Please reply to this job ad, email your resume and cover letter to [email protected] or pop in and ask to speak to Mitch.

Our Core Values in Detail:

Be A Good Egg

- Be fair.

- Be hospitable.

- Be there for others.

- Be humble.

- “People remember how you make them feel.”

- “Hospitality is a conduit to connection.”

Bring Positivity

- Enjoy the company of the team.

- Contribute to the experience.

- Shine ☺

- Support your peers.

- Present your best.

- Create connections.

- “Leave your worries at the door.”

Care For What You Do

- Take pride in your work.

- Take care of one another.

- Take care of your equipment.

- Take care of the venue.

- Take care of the guest.

- “We are not in the business of selling Food & Beverage, but in the business of creating an experience.”

Own Your Results

- Acknowledge your wins.

- Own your mistakes and learn from them.

- “It’s not a failure… It’s a Lesson.”

Respect

- Respect one another.

- Respect the venue.

- Respect other’s decisions.

- Respect the customer.

Believe

- Believe in yourself.

- Believe in your team.

- Believe in our vision


About Juan Fifty Pty Ltd

Alexandra Headland, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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