About Us:

Thriving Lives Co. is a locally owned and values‑driven interdisciplinary allied health practice based in Cairns. We empower our community to live a life they love through tailored, evidence‑based care delivered by our team of physiotherapists, psychologists, occupational therapists and accredited exercise physiologists. Our approach is warm, client‑centred, and grounded in collaboration, creativity and compassion.

Who our team needs:

We’re searching for a Practice Manager to steer our team of incredible people, who believes that leadership is about lifting others. Someone who knows that operational excellence is about more than all our systems and checklists, it’s about our people. It’s about creating an environment where our admin team are supported, our clinicians can do their best work, and our clients feel truly cared for.

This a role with impact.

What You’ll Do:

As Practice Manager of Thriving Lives Co., you’ll be at the heart of our operations. You’ll guide, coordinate, and connect. You’ll notice the small things that make a big difference, and have the courage to change what could be working better.

You will:

Lead and support a multidisciplinary team with empathy and purpose

Oversee day-to-day clinic operations: scheduling, reporting, compliance, with clarity and calm

Work closely with our finance team, steering reporting that support our team to achieve clinical excellence and allow for professional growth

· Maintain and enhance systems and processes for efficiency and excellence that support people

· Ensure our client journey is seamless, thoughtful, and welcoming

· Champion our culture through performance support, and team connection, in collaboration with our Culture Officer

· Collaborate with Directors and our Leadership Team to drive our vision forward

· Hold a steady presence during high demand and a clear voice in complexity

About you:

You’re not just organised, you’re intentional.
You’re not just a people person, you truly care.
You lead with empathy, think in systems, and communicate with clarity.

You’ll bring:

A solutions mindset and calm confidence under pressure

A deep respect for process and an even deeper love for people

Skills in team-building, and workflow optimisation

The courage to question, the humility to listen, and the drive to grow

Extensive administration experience and confidence leading a team

Experience in practice management or team leadership (health or allied health highly ideally)

A working knowledge and proficiency with practice management software (we use Halaxy), MS375 suite and xero ideally.

Why You’ll Love Guiding our team

This is a place where people matter, where your how you support people matters and your growth is the point.

· A team that leads with heart and shows up for each other

· Real impact on real lives, every single day

· Space to lead, learn, and make meaningful change

· Flexible work options that respect life outside of work

· A modern, values-led workplace in beautiful Cairns

We’re not perfect, but we’re intentional.
We keep learning, we stay curious, and we choose purpose every time.

Join us in our mission to empower our community to live a life they love.

Please send your resume, cover letter, and referee contacts to:
📧 [email protected]

If you have any questions about the role or just want to chat about whether this is the right fit, give us a call. We’d love to connect.

📞 07 4065 8000 – ask for Laura (culture office), Alana (practice manager) or David (director)