About Us

We are a registered NDIS and Child Safety services provider, deeply committed to delivering high-quality and personalised supports. As part of our dedication to the safety and wellbeing of the people we support, we recognise and uphold the Ten National Principles for Child Safe Organisations. These principles, among others, guide our policies, practices and culture to ensure safe, inclusive and empowering environments for everyone we support.

Compassion, Equality, Integrity, and Sustainability are the core values we live and work by, and are looking for these in the people who choose to work with us.

About the role:

We are seeking 2 x permanent full-time Administration Officers to provide support to frontline staff and operational leaders by ensuring administrative systems, compliance records, and regulatory documentation are maintained in an accurate, timely, and confidential manner. This position plays a critical role in upholding the integrity of compliance processes across Thrive House’s Child Safety and NDIS services.

What you'll do:

You will be responsible for a broad range of admin tasks, including:

Document management and control, including ongoing maintenance of records to ensure compliance

Assisting with the maintenance and preparation of data and documentation for internal and external audits, licensing and quality reviews

Collating data to assist with submission of documentation to NDIS Services and Child Safety

General admin duties, including filing, scanning, photocopying, maintaining shared inboxes, and responding to queries in a timely manner

Providing general admin assistance to team leader and frontline support staff

Proactively identifying opportunities for continuous improvement and participate in team projects.

What we're looking for:

Certificate III in Business Admin, Community Services, or similar (desirable)

Minimum 2 years of experience in a similar position

Understanding of regulatory requirements across NDIS and licensed care services

Excellent written and verbal communication, interpersonal and customer service skills and the capacity to deal confidently and courteously with people at all levels

Ability to work collaboratively as part of team in a dynamic work environment

Strong organisational skills, the ability to successfully complete several tasks concurrently, maintaining high levels of attention to detail whilst meeting deadlines.

Compliance requirements

Current Blue Card (or willing to apply)

Criminal history screening - prescribed notice yellow card (or willing to apply)

Current Licensed Care Service (LCS)

Current valid Queensland driver license (unrestricted)

Why you'll love working with us

Work in one of Australia’s most idyllic locations, just steps from the beach.

Be part of a supportive and forward-thinking team that values innovation and collaboration.

Enjoy flexible work arrangements and a strong commitment to work-life balance.

Access professional development opportunities to grow your career.

Make a meaningful impact in a role where your contributions truly matter.

Health and wellbeing benefits, including an Employee Assistance Program.

Supportive and fun culture – we value you and the work you do!

Our Promise

Thrive House wholeheartedly embraces diversity and equal opportunity for all applicants and teammates. We are committed to building and retaining a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Apply Now!

If you are passionate about supporting individuals to live their best lives, we’d love to hear from you!

Click Apply Now to submit your application.