Customer Service Representative

RecruitShop
Balwyn North, VIC
A$70,000 p/a + Super + Annual Bonus
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 4 days ago


EARN $70,000 per annum + Super + Annual Performance Bonus

Join a Respected National Leader in Transport Based in Balwyn

Professional Growth Opportunities | Modern, Dynamic Workplace

What's In It For You?

Established Team Culture – Join a stable, long-standing team that values collaboration and professional excellence

Professional Growth – Ongoing structured training and development to support your career progression

Dynamic Workplace – Diverse and fast-paced responsibilities to keep your workday engaging

Prime Location – Enjoy working in Balwyn, with nearby cafés, shops, and free onsite parking

Attractive Package – Earn $70,000 per annum + Super + Annual Performance Bonus

Weekly Perks – Regular Friday lunches and a vibrant, social office environment

Modern Office – Operate in a newly renovated, well-equipped workspace

About The Company

Our client is a nationally recognised provider of transport and freight services, celebrated for delivering reliable logistics solutions across Australia. With a strong operational foundation and commitment to service excellence, their Balwyn office is a dynamic hub where collaboration, consistency, and professional development take centre stage. Long-standing team members thrive in a supportive environment designed for growth and success.

About The Opportunity

This full-time, in-office position presents a unique opportunity for a driven and client-focused transport professional to contribute to a thriving organisation. As a key liaison between clients, partners, and internal teams, you will deliver high-quality service and operational coordination across multiple platforms.

Reporting directly to the Operations Manager, your responsibilities will include:

Responding to enquiries from customers and logistics partners via phone and email

Coordinating communications between internal teams and external stakeholders

Resolving delivery issues with speed and a proactive, solution-focused approach

Maintaining and updating delivery records using Excel and Google Sheets

Preparing accurate freight quotes and pricing documentation

Overseeing delivery tracking and status follow-ups

About You

The ideal candidate will bring:

Previous experience in the transport industry (preferred but not essential)

Strong computer skills, particularly with Excel and Google Sheets

A team-oriented mindset with a commitment to client satisfaction

The ability to thrive in a fast-paced, multifaceted environment

Exceptional communication skills, both written and verbal

Confidence working with numbers and freight costings

Apply today and don't miss your chance to accelerate your transport career with a company that values your growth, contribution, and future.


About RecruitShop

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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