Customer Service Representative
RecruitShop
Posted 4 days ago
EARN $70,000 per annum + Super + Annual Performance Bonus
Join a Respected National Leader in Transport Based in Balwyn
Professional Growth Opportunities | Modern, Dynamic Workplace
What's In It For You?
Established Team Culture – Join a stable, long-standing team that values collaboration and professional excellence
Professional Growth – Ongoing structured training and development to support your career progression
Dynamic Workplace – Diverse and fast-paced responsibilities to keep your workday engaging
Prime Location – Enjoy working in Balwyn, with nearby cafés, shops, and free onsite parking
Attractive Package – Earn $70,000 per annum + Super + Annual Performance Bonus
Weekly Perks – Regular Friday lunches and a vibrant, social office environment
Modern Office – Operate in a newly renovated, well-equipped workspace
About The Company
Our client is a nationally recognised provider of transport and freight services, celebrated for delivering reliable logistics solutions across Australia. With a strong operational foundation and commitment to service excellence, their Balwyn office is a dynamic hub where collaboration, consistency, and professional development take centre stage. Long-standing team members thrive in a supportive environment designed for growth and success.
About The Opportunity
This full-time, in-office position presents a unique opportunity for a driven and client-focused transport professional to contribute to a thriving organisation. As a key liaison between clients, partners, and internal teams, you will deliver high-quality service and operational coordination across multiple platforms.
Reporting directly to the Operations Manager, your responsibilities will include:
Responding to enquiries from customers and logistics partners via phone and email
Coordinating communications between internal teams and external stakeholders
Resolving delivery issues with speed and a proactive, solution-focused approach
Maintaining and updating delivery records using Excel and Google Sheets
Preparing accurate freight quotes and pricing documentation
Overseeing delivery tracking and status follow-ups
About You
The ideal candidate will bring:
Previous experience in the transport industry (preferred but not essential)
Strong computer skills, particularly with Excel and Google Sheets
A team-oriented mindset with a commitment to client satisfaction
The ability to thrive in a fast-paced, multifaceted environment
Exceptional communication skills, both written and verbal
Confidence working with numbers and freight costings
Apply today and don't miss your chance to accelerate your transport career with a company that values your growth, contribution, and future.
About RecruitShop
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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