About the role

Innerwest Neurology is seeking a talented Medical Administrator to join our team in our centrally located office in Burwood, NSW. This full-time role will be responsible for providing high-quality administrative support to our team of medical professionals, ensuring the smooth running of our busy neurology practice. As a key member of our administrative staff, you will play a vital role in delivering exceptional patient care and supporting our clinical team.

What you'll be doing

• Greeting and checking in patients, managing appointment bookings and scheduling
• Maintaining accurate and up-to-date patient records and medical files
• Handling medical billing, processing payments, and following up on outstanding accounts
• Ordering and maintaining medical supplies and equipment
• Providing general administrative support to the clinical team as needed
• Ensuring compliance with all relevant medical and administrative regulations
• Assisting with the coordination of patient referrals and specialist appointments
• Delivering excellent customer service and promoting a positive patient experience

What we're looking for

• Previous experience in a medical administrative or receptionist role, preferably in a neurology or other specialist medical setting
• Strong organisational and time management skills with the ability to multitask and prioritise effectively
• Excellent communication and interpersonal skills, with a friendly and professional demeanour
• Proficiency in using medical practice management software and Microsoft Office applications
• A keen eye for detail and the ability to maintain accurate and organised records
• A commitment to providing high-quality patient care and supporting the clinical team
• Knowledge of medical terminology, billing, and relevant regulations is highly desirable

What we offer

At Innerwest Neurology, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for ongoing professional development and training
• Flexible work arrangements and a focus on work-life balance
• Employee discounts on healthcare services and products
• A collaborative and team-oriented culture that values innovation and excellence

About us

Innerwest Neurology is a leading provider of specialist neurology services in the Greater Sydney region. With a team of highly skilled and experienced clinicians, we are dedicated to delivering the highest standard of patient care. Our modern, state-of-the-art facilities and commitment to using the latest medical technologies ensure that our patients receive the most comprehensive and effective treatment available.

If you are a motivated and experienced Medical Administrator who is passionate about supporting the healthcare industry, we encourage you to apply for this role. Apply now to become a part of our growing team at Innerwest Neurology.