About the business

Compass Education & Migration Pty Ltd is established at 2002 and is one of the biggest migration and education company in the Australia market. We have branches in Sydney, Melbourne, Brisbane, Adelaide, Canberra, Hobart and Beijing and there are more than 100 full-time employees of the group. We helping thousands of international students to get offers of the universities and get the visas and apply for the PR in Australia.

About the role

Due to consistent business and market growth, we have a number of exciting opportunities to join our team. We are currently seeking a mandarin speaker full-time Education Consultant/migration agent assistant in the Melbourne headquarters office to join our professional team.

The role will also include:

• Providing professional academic advice for international students
• Communicate with educations providers to follow up on students' applications
• Assist students' applications and enrolments
• Assist students' visa application
• Assist the Migration Agent in preparing documentation for visa applications
• Assist the mara agent to prepare timely and accurate advice regarding visa options and other related immigration issues
• Liaising with clients over the phone, in person, and via email, gathering visa documents from clients, and following up on applications
• Accurately maintain and update client files in relevant systems, including working with CRM system

Benefits and perks

• Competitive salary package on offer plus generous Bonus structure
• A vibrant company culture with high retention of staff
• Support and training for further career development
• Work-life balance encouraged
• Join an energetic and successful team

Skills and experience

Should be a mandarin speaker Education Consultant or Registered Migration Agent assistant

Remains on top of changing legislation and policies.

Ability to learn quickly new systems and processes.

Good writing and communication skills.

Professional, fast, and accurate with High attention to detail.

Ability to work independently without supervision.

Has superior project management skills with the ability to effectively communicate and liaise with the Department of Home Affairs, Education Providers and other parties

Good strong customer service attitude.