Full Job Description – Education Counsellor

Location: Melbourne Office

Company: AEC Global Education and Migration Services

About AEC Global:

AEC Global Education and Migration Services is a well-known and trusted company in the education and migration industry. We are proud to offer high-quality service and have a strong reputation for 100% client satisfaction.

We are now looking for a friendly and enthusiastic Education Counsellor to join our team. If you enjoy helping international students and want to guide them towards a bright future, we’d love to hear from you.

Position Purpose:

Help with office tasks such as entering data into our CRM and keeping all documents organised.

Achieve or exceed assigned sales and conversion targets.

Deliver top-quality student services and guide them through our service offerings.

Prepare student admission applications and make sure offer letters are received on time.

Counselling of international students and helping them to choose the right course.

Could you communicate with Universities and educational providers to receive updates on course intakes and fees?

Work with your team to address challenges and improve performance.

Work closely with the education team to keep daily operations running smoothly.

Promote Courses on social media and create new leads.

Build your own sales pipeline and achieve the targets

Client Service Responsibilities:

Respond to all client inquiries professionally, via phone, email, or in person.

Maintain regular follow-ups and build strong client relationships.

Manage client expectations in line with company guidelines.

Provide personalised support and help clients achieve their goals.

Data Management & Compliance:

Accurately maintain client records using our CRM system.

Adhere to all company policies and compliance requirements.

Keep client data secure and confidential.

Please report any potential compliance concerns as soon as possible.

Requirements:

At least 1 year of experience as an Education Counsellor.

Must have work rights in Australia.

Students are most welcome, but will be working part-time only.

Must have QEAC.

Job Type:

Full-time (8-hour shift) or Part-time ( 24 Hours per week)

Office-based role

Remuneration:

Attractive salary $60000 - $70000

Commission on each CoE

How to Apply:

If you’re passionate about helping students achieve their dreams, we’d love to hear from you.

Please send your CV to [email protected] with the subject line: Education Counsellor, Melbourne.