Excellent communicator with the ability to build and influence relationships with stakeholders

This role can be located in Melbourne or Sydney.

Competitive Salary $120K (inclusive of Super) plus bonus

About GEO

As Australia’s largest provider of private correctional services, our focus is on rehabilitating prisoners and giving them the support and growth to become positive and productive contributors to our society.

Our staff and leadership team are focused upon implementation of best-practice services and continuous improvement activities in order to enhance outcomes for people in our care so they may have the safety, support and strategies to help them succeed when they re-enter the community.

When we focus on delivering ‘better corrections’ we will contribute to ‘safer communities’.

The Corporate Office in Sydney includes the Executive Team and support staff who assist with the organisation’s operations. The Executive Management Team work closely with our operating locations, our Client's and GEO's parent company GEO Group Inc. The team works closely with GEO's business units providing support, direction, leadership and having oversight and responsibility for Australian operations.

Key Accountabilities

Quality Management System (QMS) Administration:

• Maintain and update the organization’s QMS documentation and processes in accordance with contractual, legal, and regulatory standards (e.g., ISO 9001, correctional services regulations).
• Coordinate internal quality audits, including scheduling, records management, and follow-up of corrective actions.
• Support the development and review of Standard Operating Procedures (SOPs), forms, and quality documentation.
• Assist managers and staff across the organization with QMS access, training, and troubleshooting.
• Track and report on quality performance indicators and improvement activities.

Policy Administration:

• Maintain the centralised policy and procedure register, ensuring version control and document accessibility.
• Coordinate the development, review, approval, and publication of new and updated policies in collaboration with business units.
• Ensure alignment of policies with legislative, regulatory, and contractual obligations.
• Communicate policy changes to staff and assist in rollout and awareness activities.
• Monitor review cycles and ensure timely policy reviews and updates.
• Collaborate with operational teams during audit preparation and accreditation processes.

Corporate Communications:

• Media Monitoring and distribution of daily reports to senior staff
• Monitor GEO Inbox and refer to enquiries to relevant person for information and reply
• Develop content for a range of publications including:
  - Corporate reports
  - Newsletters and bulletins
  - Websites and internet content

For full information in relation to this role, including more details regarding the key selection criteria, please visit our vacancies page via the GEO website.

About the Benefits

Joining GEO presents an opportunity to contribute to a mission-driven organisation that is dedicated to making a difference. We offer a collaborative and supportive work environment where your contributions are valued and recognised.

• Comprehensive employee benefits.
• A chance to work with a passionate team committed to service excellence.
  
  

How to Apply

To initiate the application process, click on the "Apply" button and proceed through the application questionnaire attached to this job advertisement.

To be considered for this role, applicants must submit a covering letter and a current resume. Previous applicants will be bought forward.

For any enquiries, please email Judy Windle, HR Consultant at [email protected]

Applications close at 11:59pm Sunday, 10 August 2025.

Aboriginal and Torres Strait Islander applicants are encouraged to apply

We are always looking for people to join or company who share the values that we stand for:

INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE