About us!

Best is the market leader in technology field services. We operate in a hybrid work-from-home/office environment and provide you with flexibility and true work life balance.

Our office is located in the heart of North Sydney, close to public transport, eateries and shops and our shared facilities include a pool table, dart board, table tennis and sparkling water on tap!

We are a close knit and ambitious team of professionals who know how & when to have fun. You will be joining a company who will trust in you to get the job done within supportive and inclusive teams. We have regular social events and we like cake!

Our employees enjoy the benefit of 2 `free’ wellness days a year to help you celebrate your birthday and work anniversary and our structured career path means that you have the opportunity to move into other parts of the business as you develop your skills and experience.

We are proud of our culture and are always on the look out for great talent who align with our core values.

About the job!

We are looking for an awesome person who is full of beans and ready to get involved with our busy Delivery team. You will be a REALLY important member of our team helping with things like this:

• Manage the delivery of high quality support for our customers ensuring timelines and appropriate quality processes are met within budget and schedule
• Work with our customers to understand the scope of the project and deliver accordingly
• Monitor and manage delivery to SLA/project schedule
• Ensure our Field Engineers understand the scope of work and are equipped to provide quality outcomes to our customers
• Locate and allocate resources to your projects with the help of the wider team and schedule their time on site
• Coordinate timesheets and sign offs in preparation for invoicing via our field services management system
• And lots more!

We are looking for someone who is smart, fun, bubbly and is ready to roll up their sleeves and get involved.

This role is a full time permanent opportunity and attracts a salary of up to $100K per annum + Super depending on experience.

Traits you must have!

A sense of humour (this is really important, we work hard but we have a lot of fun along the way)

• Experience as a Project Coordinator or Project Manager with a high focus on quality
• Experience in the Technology industry coordinating hardware projects would be highly regarded, particularly if you have a telco or satellite background
• Demonstrated ability to organise schedules and resources to ensure smooth operational delivery
• Having worked previously in a business that operates under Prince2 project management principles would be perfect!
• Experience in administration including solid MS Office skills (Word and Excel)
• Willingness to learn and utilise our field services management system
• Above average communication skills
• Outstanding customer focus
• Ability to hit the ground running
• Energy and an eternally positive and `can do’ attitude!

Please no ChatGPT cover letters. If you are including a cover letter, please write it yourself and show us some of your personality - learning about you as an individual is really important to us!