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APS5 and APS6 HR Case Managers

Hays | Human Resources
Canberra, ACT
A$90,580-$111,979 p/a + +15.4 superannuation
Government & Defence → Government - Federal
Full-time
Hybrid

Posted 11 days ago


Your new company

A high-profile federal government department is seeking skilled APS5 and APS6 HR case managers to join its performance and wellbeing area. These roles have been created to support a team restructure and manage an increased volume of work across rehabilitation and performance case management.
The preference is for APS employees seeking a section 26 transfer at this level, or on higher duties. The term is 12 months with no extension option due to the surge workforce nature of the roles.

Your new role

You will join a collaborative, fast-paced HR team delivering early intervention, rehabilitation case management, and performance support services. You'll be engaged in either rehabilitation case management or performance and conduct support, depending on your experience and interests. These roles require strong interpersonal skills, sound judgement, and the ability to manage sensitive and complex HR matters.

APS5: Key responsibilities

  • Support rehabilitation or performance case management processes
  • Coordinate return-to-work plans and liaise with internal and external stakeholders
  • Respond to employee enquiries and provide HR advice
  • Prepare documentation, reports, and correspondence
  • Conduct research and contribute to policy development
  • Maintain accurate records and support compliance
  • Assist with project planning and delivery of people and culture initiatives

APS6: Key responsibilities

  • Lead and manage complex rehabilitation or performance cases
  • Provide expert advice to managers and executives on sensitive HR matters
  • Interpret legislation and policy to guide decision-making
  • Prepare executive briefings, case summaries, and strategic communications
  • Coach and mentor junior team members
  • Engage with stakeholders to drive outcomes and support cultural change
  • Contribute to strategic HR planning and continuous improvement initiatives

What you'll need to succeed

We're seeking empathetic, adaptable, and solutions-focused HR professionals who thrive in dynamic environments. You'll be someone who:

  • Brings strong interpersonal and communication skills
  • Can manage sensitive and complex HR matters with discretion
  • Is confident working independently and collaboratively
  • Has a genuine interest in employee wellbeing and performance
  • Can quickly learn new systems and processes
  • Has experience in rehabilitation or performance case management (highly desirable)
  • Hold qualifications in HR, psychology, law, or related fields (desirable)

Whether you're an APS employee looking for a higher duties opportunity or a professional from outside government with the right transferable skills, we want to hear from you.
This role is only open to Australian citizens and you must have the ability to obtain and maintain a Federal Government Security Clearance (minimum Baseline).

What you'll get in return

  • 12-month contract in a respected government department
  • Flexible working arrangements including remote options
  • Opportunity to contribute to high-impact HR initiatives
  • Supportive team culture and career development potential

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


About Hays | Human Resources

Bendigo, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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