We are Melbourne's High Tea specialists!

Gorgeous surroundings in Melbourne's leafy Eastern suburbs.

Work with a young and vibrant small team of dedicated hospitality professionals focused on providing an exceptional High Tea experience for our clients.

Day-time hours / no nights

The team at Mary Eats Cake are seeking a driven and motivated Venue Manager to take up a hands on and customer focussed position managing our Montrose Tea House.

Client Details

We are a High Tea company with two venues located in Brunswick and the Montrose. Through our culinary offerings, service and venue atmosphere, we endeavour to create an exceptional High Tea experience for all of our High Tea bookings and functions.

Description

Your responsibilities will include:

On the floor management of our Front of House Team including face to face service with our lovely clients.

Managing clients' High Tea events (mainly Saturdays & Sundays)

Completing staff rostering

Front of house ordering and stock take

Managing and growing our A La Carte service

Meeting with potential clients at the Tea House and showing them through function rooms and package options

Liaising with other team departments (kitchen and our bookings office) to facilitate booking enquiries

Creating an exceptional customer service offering to our clients

Management of our daily delivery of catering and edible gift box deliveries around Melbourne

Contributing to social media management and promotion of the venue

Profile

The ideal candidate for the role will be passionate about providing outstanding customer service with an ability to multitask and manage high volumes of work. You must have:

A can-do attitude, be super proactive, driven and self-motivated

Must have excellent organisation skills

Must have skills in managing and motivating a team

Have clear and concise communication skills for a fast paced environment

Be naturally warm and welcoming to ensure our customers are being provided with a high level professional service experience.

Must be available to work Saturdays and Sundays as part of a full-time roster

Good working knowledge of Microsoft Office Suite (Word, Excel, Powerpoint).

Motivated individual with a strong presence and proven ability to manage a team

Passion for exceptional customer service

Job Offer

A breath of fresh air, located in leafy Montrose.

Day time hours only - with work/life flexibility

Friendly and driven team with a can do attitude

A chance to join a fast growing company with plenty of opportunity for advancement

www.maryeatscake.com.au

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jessica Hillbrick on (03) 9728 6435 or email [email protected]