Responsibilities:

Greet and welcome patients upon their arrival at the clinic.

Address inquiries

Handle email correspondence.

Schedule appointments and manage the Appointment Calendar.

Maintain and organise patient records.

Clerical tasks, including processing payments (Medicare, AgedCare, NDIS, Workers Comp and Private Health funds), managing accounts, and monitoring inventory levels within the clinic.

Liaise correspondence with other partnering organisations.

Sterilisation of instruments as required.

Candidate Requirements:

We require an organised individual possessing strong administrative capabilities, exceptional customer service skills, and effective interpersonal skills. The ideal candidate will demonstrate:

A customer-focused demeanor characterised by a friendly and positive attitude.

Excellent written and verbal communication skills to engage effectively with patients, referring physicians, and suppliers.

A meticulous attention to detail.

Proficiency in computer applications.

Experience with medical practice management software (e.g. PracSuite or Cliniko) and Medicare claiming systems

Strong organisational and prioritisation skills.

A proactive and independent work ethic, complemented by the ability to collaborate effectively within a team setting.

Minimum of 1-2 years experience in medical reception or healthcare administration

Work Hours:

The role requires a commitment of between 12 - 20 hours per week, with specific days designated for work.

Application Instructions:

Interested candidates are advised DO NOT contact the clinic regarding this position. Resumes submitted to [email protected]

Must have valid working rights in Australia and be willing to undergo police check