Mill Point Medical is a boutique general practice, servicing local population in South Perth and surrounding areas. The practice is in a peaceful yet very central location. Currently there is an opportunity for a receptionist/admin person to join our team.

We are currently seeking a friendly, organised, and motivated Medical Receptionist to join our team on a casual basis, with the potential to transition into a part-time permanent role. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment, while providing essential administrative support to our healthcare providers. The successful candidate will be working approximately 15 to 25 hours a week and must be able to work 9:30am-12:30pm on a Saturday.

Key Responsibilities:

Patient Interaction: Greet patients warmly, respond to general inquiries, and provide information about services.

Appointment Management: Schedule, confirm, and manage appointments using practice management software.

Phone & Communication: Answer incoming calls, transfer calls, and take accurate messages as required.

Record Keeping: Maintain and update patient records, ensuring accuracy and confidentiality at all times.

Payments & Billing: Process payments, issue receipts, assist with billing enquiries, and reconcile daily accounts.

Reception Area Management: Keep the front desk and waiting area tidy and well-stocked; assist with stock control and ordering supplies.

Administrative Support: Assist with general office tasks including typing, filing, correspondence, and supporting clinical staff.

Reliable and available to cover sick and annual leave.

Skills & Attributes:

Strong interpersonal and communication skills, both written and verbal

Friendly and professional approach to customer service

Excellent organisational and time management skills

Proficient computer skills, including experience with medical or booking software

Understanding of basic medical terminology (or willingness to learn)

Ability to work efficiently under pressure and manage multiple tasks

Commitment to maintaining patient confidentiality and privacy

A collaborative team player with a flexible attitude

Desirable:

Previous experience in a medical or allied health reception role

Experience using Medical software ideally experience using Best Practice

Familiarity with electronic health record systems

What We Offer:

A supportive and friendly team environment

Opportunity to grow into a regular part-time role

On-the-job training and support

Free Parking outside the premises