Medical Receptionist
Total Health Ellenbrook
Posted 1 day ago
About us
At Total Health Ellenbrook Family Practice, we pride ourselves in providing comprehensive and compassionate healthcare to our patients. Our team includes GPs, physiotherapists, dieticians, and podiatrists, working together to deliver exceptional care to our community. We are seeking a warm and dedicated Medical Receptionist to join our friendly and professional team.
As the first point of contact for patients, the Medical Receptionist plays a crucial role in delivering a welcoming and professional experience. We are looking for a caring, empathetic, and polite individual who is passionate about providing excellent customer service in a healthcare setting. You will assist with scheduling appointments, managing patient inquiries, and supporting the smooth day-to-day operations of the clinic.
Qualifications & experience
Excellent communication skills with the ability to interact with a wide variety of people.
Strong organizational skills and attention to detail.
Empathetic, caring, and patient-focused approach.
Professional attitude with a commitment to confidentiality.
Ability to work effectively both independently and as part of a team.
Strong customer service skills, with a friendly and approachable demeanor.
Previous experience in a medical or healthcare setting.
Be able to multitask and prioritise at all times
Best Practice patient management experience beneficial
Tasks & responsibilities
Greet and assist patients in a friendly, professional, and empathetic manner.
Manage appointment bookings for GPs, physiotherapists, dieticians, and podiatrists.
Answer phone calls, emails, and in-person inquiries promptly and professionally.
Maintain accurate patient records and ensure confidentiality is upheld.
Process patient payments and manage billing as required.
Coordinate between clinical staff and patients to ensure efficient and effective service.
Ensure the reception area is clean, organized, and welcoming.
Provide general administrative support, including filing, data entry, and handling medical documents.
If you are passionate about providing exceptional care and have the qualities we are looking for, we’d love to hear from you. Apply now to join our wonderful team and make a meaningful impact on the lives of our patients.
About Total Health Ellenbrook
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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