Office Administrator (Full Time)

Ravenhall, Melbourne VIC

Administration & Office Support – Office Management

Full time

$65,000 – $70,000 + Super

About the role

We’re looking for an experienced and compassionate Office Administrator to join a busy boutique catering company in Ravenhall. This is a full-time, in-office position where you’ll become a vital member of a small team that thrives on supporting each other and delivering memorable catering experiences for clients.

What you’ll be doing

Managing and streamlining daily office and administration duties

Liaising with customers over the phone, answering booking enquiries, menus, and service questions

Working closely with kitchen staff and the owner to ensure events run smoothly

Assisting with rostering, timesheets, and travel reimbursements in Excel

Handling job bookings and updates using:

System8 (transitioning from Formitize – CRM & lead conversion)

Connecteam (staff mobile app)

Xero (accounts)

Systemhub (internal operations documentation)

Who we’re looking for

3+ years of administration or office support experience

Excellent time management and organisational skills

Clear communicator who is warm and professional with customers and staff alike

Proactive attitude — if an issue needs solving, you flag it or follow through

Comfortable in a fast-paced, multi-role environment

Tech-savvy with strong attention to detail

Why you’ll love it here

You’ll be joining a close-knit team that genuinely supports each other

You’ll be proud of the high-quality food and service we deliver — from corporate events to birthdays and weddings

We have long-term staff, happy long-term customers, and a great product — and we want you to be part of it