We are looking for highly motivated and experienced individuals seeking a role in a busy Specialist Surgical Practice. We are in a great location north of the river, across from SJOG Hospital Subiaco, in Wembley and close to public transport.

Hours: 8am - 5pm, weekdays. No weekend or after-hours work. We are seeking additional full- time ( 38hr week) or part- time, permanent staff.

Excellent conditions/ renumeration and job security in the medical industry.

We have private off-street parking and easy access to public transport.

The position/s are permanent with training & support available from experienced long-term staff. All our clinical staff have been with our company for over 10 years. Scope for further education/ training courses available.

Principal responsibilities:

Being the face and voice of our Specialist Surgical Practice

Provide excellent customer service to patients, suppliers, other health providers and hospital staff

Managing phone, mail and email enquiries and assisting with patient queries in a professional manner

Booking patient consultation and surgery appointments

Hospital surgical bookings – managing hospital theatre lists/bookings and liaising with anaesthetists and hospitals

Accurate patient record management – entering data and scanning documents in Genie software

Processing billing and payments – including Private Health Funds, Medicare, DVA

Maintaining running of clinic suite - ordering office/ clinical supplies

Maintaining information confidentiality at all times

Essential Selection Criteria:

Good Communication Skills/Professionalism

Minimum 3 years experience in a specialist practice or in a similar role/industry- specialist medical or dental practice preferred

Staff who are reliable, professional and enjoy working independently, actively and effectively within a small and dedicated team

Excellent verbal and written communication skills

Advanced Organisational Skills and Multi-Tasking

Experience with Genie practice management software and Inteleviewer preferred as we are essentially a “paperless practice”

Good knowledge of EFTPOS, Medicare, DVA, Eclipse and Private Health Fund billing

Advanced Mac computer skills & Microsoft Office Suite skills (Outlook, Word, Excel)

Excellent administrative and organisational skills, attention to detail and time management and enjoy a busy environment

Ability to learn new tasks & provide accurate information to patients and referrers, demonstrate initiative and “apply common sense”

Please apply with a covering letter addressing the essential selection criteria, your level of experience and include your CV.