• Permanent Full Time
• Projects & BAU Support
• South Sydney Office Location

A trusted and growing IT managed services provider is seeking a skilled ICT & Network Support Engineer to join their supportive and talented team. This role is to be responsible for providing Level 1-2 technical support with a primary focus on networking and systems support for a diverse range of customers within the corporate and healthcare industries.

Key Responsibilities:

• Provide on-site and remote support for network devices, including routers, switches, firewalls, and wireless systems.
• Diagnose and resolve LAN, WAN, VLAN, and other network-related issues.
• Configure and manage network security systems, including VPNs and intrusion detection/prevention systems.
• Support and maintain IT and network systems including network devices (routers, switches, firewalls) and end-user devices.
• Monitor and optimise network performance to ensure reliability and efficiency.
• Assist in the design and implementation of network infrastructure upgrades and migrations.
• Collaborate on network-related IT infrastructure projects, both remotely and on-site.
• Provide expertise in Active Directory DNS, DHCP, and Group Policy for effective network management.

Key Requirements:

• Tertiary education or relevant industry qualifications.
• Min. 2+ years' experience in IT, preferably within an IT managed services provider, in roles such as Network Support Engineer, Field Support Engineer, or IT Support Engineer.
• Experience and knowledge in configuring and supporting LAN/WAN/VLAN and wireless network technologies.
• Experience with network routers and switches.
• Experience with Cisco Meraki / Fortinet / FortiGate / Palo Alto
• Proficiency in Active Directory DNS, DHCP, and Group Policy administration.
• Strong problem-solving and analytical skills with a focus on networking challenges.
• Excellent verbal and written communication abilities.
• A valid driver’s license and access to a car.

Salary Package: $70K-$80K Base Salary + Superannuation.

Job Ref: 3947995

TO APPLY: please click on the appropriate link.