Join Our Mission to Build Thriving Communities as an Asset Officer!

We're looking for a dedicated Asset Officer to join our award-winning team and help us ensure our properties are not just maintained, but are safe, comfortable, and supportive homes for our tenants.

What You'll Be Doing

As our Asset Officer, you'll join a team of skilled professionals at the heart of ensuring our properties (both owned and government-leased) meet the highest standards. You'll play a crucial role in providing quality services to our tenants, real estate agents, and landlords, all while working with our trusted network of approved contractors.

Your day-to-day will involve:

You'll be the go-to person for arranging quotes and coordinating both responsive and planned maintenance, as well as exciting project work for our properties.

Conducting detailed vacant property scoping inspections and prepare work specifications using a Schedule of Rates to ensure timely and cost-effective property turnaround.

Undertaking Property Assessment Survey (PAS) inspections to assess the condition of housing assets and identify required maintenance in line with organisational standards.

Conducting vital quality and WHS compliance checks, ensuring our approved contractors deliver exceptional and safe services.

Processing work orders, invoices, and maintaining meticulous records to ensure timely and accurate reporting.

Preparing insightful reports on asset and property maintenance, providing key data to inform our decisions.

Conducting property inspections to ensure compliance and identify areas for improvement.

Working closely with our housing team to efficiently manage property voids and vacancies, helping us meet or exceed our turnaround targets.

What You'll Bring to the Team

You’ll be a proactive and detail-oriented individual with a passion for property.

A minimum of 3 years of experience in asset management working for community housing provider or facilities management is essential. Experience in building and construction and/or understanding of community housing is a definite plus.

A solid understanding of building regulations and LAHC assets policies, as well as a solid understanding of relevant WHS legislation.

A current Driver's Licence is essential, as you’ll be regularly out of the office visiting properties and sites.

Strong computer skills, including proficiency in Excel, Word, Outlook, and experience with housing management systems is a bonus.

Excellent verbal communication skills to effectively engage with a diverse range of internal and external stakeholders.

Proven abilities in negotiation, customer service, time management, problem-solving, and decision-making.

Why You'll Love Working With Us

We were state finalists in the Employer of Choice Category at the Business NSW Awards in 2024; we have achieved this recognition as a result of our fantastic workplace culture, which results from all our employees living the organisation’s values (Respectful, Responsible and Resolute) and valuing our employees, their wellbeing and their professional development. To recognise and reward the hard work of our employees, Pacific Link Housing offers an extensive range of benefits including:

Competitive salary commensurate with proven experience

Tool of Trade vehicle provided with option for limited-private use

Salary packaging options up to $15,900 which can increase your take home pay. We use Eziway for our salary packaging (give them a Google!)

Flexible working options available (Options include; 9 day fortnight, flexible start and finish times, work from home days)

35 hour working week

Focus on employee development and wellbeing

Regular team building events

Genuine career opportunity in a not only a stable sector, but one that is rapidly growing

Most importantly, you will work in an incredibly rewarding industry, with a vision to creating thriving and inclusive communities that benefit everyone

About us
Pacific Link Housing is a not-for-profit organisation and an award-winning Community Housing Provider (Tier 1 NSW) who provide safe, secure and affordable homes to people on very low to moderate incomes from the Central Coast to Newcastle and the Lower Hunter. Guided by our values of Respectful, Responsible, and Resolute, we are committed to thriving and inclusive communities that benefit everyone. With a head office in Gosford, we service a portfolio of over 1,200 dwellings as well as add to the supply of much needed housing through direct property development. Learn more about the work we do https://www.pacificlink.org.au/