Quality Assurance Lead
Protech Warehousing and Manufacturing
Posted 3 days ago
Protech are currently recruiting an experienced Quality Assurance Lead for a 6 month fixed term contract for a Manufacturing client in Spearwood.
This role may extend but for now we can only offer a 6-month fixed term contract as we aim to cover some LSL and seek additional assistance in the roll out of a brand-new QA System called Momentum. There for someone with QA Project Management would be highly regarded.
In addition, this temporary role is responsible for supporting the ongoing operation of the Quality Management System and critical compliance functions. The Temporary Quality Support Lead will prioritise day-to-day activities to maintain quality assurance, product compliance, and certification readiness, while escalating key issues to management where needed.
Key Responsibilities
• Monitor and maintain daily quality activities across all WA Salt sites (WASS, WASK, WSR) under guidance from the General Manager and Quality Manager (as available).
• Support the administration of the Quality Management System (QMS), including data entry, record management, and document control.
• Ensure regular sampling and laboratory testing continue as scheduled, and results are documented and escalated as required.
• Track and follow up on customer product complaints and non-conformances; assist with investigations and corrective actions.
• Maintain compliance documentation related to ISO 9001, HACCP, Organic, Kosher, and Halaal certifications.
• Assist with preparation for internal and external audits and certification reviews.
• Liaise with production and operations teams to support product quality and adherence to procedures.
• Monitor expiry and review dates of key procedures, documents, and certifications; initiate updates where necessary.
• Provide regular updates to the General Manager on key compliance issues, customer complaints, audit results, and system gaps.
• Escalate significant risks or deviations from standard to the General Manager or designate.
• Act as the primary quality contact for internal teams, customers, and suppliers in the absence of the Quality Manager.
• Maintain version control and accessibility of controlled documents.
• Support continuous improvement by identifying gaps or inefficiencies and assisting in practical solutions.
Key Interactions
Internal: General Manager, Operations Managers, Production Teams, Procurement, Logistics, Laboratory, and Quality Manager (as available).
Qualifications & Experience
Certificate IV, Diploma, or equivalent experience in Quality, Food Science, or a related discipline.
Prior experience working within a quality or compliance role in food manufacturing, production, or similar environment.
Knowledge of ISO 9001, HACCP, and food safety systems desirable.
Strong organisational skills with attention to detail and documentation accuracy.
Proficient in Microsoft Office; experience with Momentum QMS or similar systems preferred.
Ability to work independently and prioritise tasks with limited supervision.
Confident communication skills for interacting with internal teams and external parties.
HOW TO APPLY?
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About Protech Warehousing and Manufacturing
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