Overview

Our client is based in Sydney’s CBD, within walking distance of Central Station.

They are looking for an experienced (5 years plus) Technical Business Analyst to join their IT team.

Currently work is hybrid - at least 2 days a week in the office, the rest WFH. The actual WFH days may be varied at times, depending on the need to be present for workshops on site, etc.

This contract is for an initial 6 months, with a strong potential for extension.

You need to be an Australian Citizen or Permanent Resident to apply.

You also need to be a Sydney (or environs) resident. (ie, not residing interstate)

The key focus on this role is the development of new reports, and enhancements to existing reports. A particular area for excellence required is KPI reporting.

The client is using Salesforce, so you need to have strong and demonstrable experience working here. This is mandatory.

From a pure reporting standpoint, while you may have (say) PowerBI and Dynamics experience, because it is a Salesforce environment, we are looking for strong Tableau and/or CRM Analytics experience. One or both is mandatory.

Key Accountabilities

As part of this IT project-centric role, you will:

Be involved with working with a range of stakeholders with regards to discussing / workshopping requirements with regards to KPI reporting and what is really needed;

Evaluating reports and carefully considering whether the reports are actually providing relevant information the business needs;

Clearly document and annotate all work.

Essential skills

Firstly, as noted above, you must have strong functional experience working with Salesforce.

Secondly, as the focus of this role will be reporting, you need to have solid Tableau and / or CRMA experience.

Thirdly, you need to have demonstrable experience developing KPI-based reporting.

Fourthly, as you will be discussing reports (new and old) with key business stakeholders, you must have very good spoken and written English.

Additionally, you must have some experience with:

Salesforce data structures.

Data Governance.

Master Data Management.

Qualifications preferred

Relevant tertiary qualifications and/or certifications in relevant fields.

Admin:

This advertisement will remain live until COB Monday 28 July, and we will be reviewing resumes as they come in. If you believe this contract role ‘has your name on it’, do get your skates on and apply ASAP.