Company description:

The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

Job description:

The role

The Technical Specialist Data Support plays a pivotal role in the management, analysis and presentation of library data to ensure accuracy and support planning and service development.

Duties will include but not be limited to:

• Collect, validate, and analyse data from various sources to ensure accuracy and identify trends that support evidence-based decision-making.
• Develop and maintain real-time dashboards and visuals to share insights, collaborating with library leaders to improve services, collections and programs.
• Implement automated workflows and continuously refine data processes to enhance efficiency, accuracy and overall data management.
• Ensure compliance with privacy, security, ethical standards and organisational policies in all data handling, reporting and storage activities.
• Deliver data literacy training and create resources to boost staff skills in data tools, ensuring consistent practices and knowledge sharing.

For a full list of duties, click HERE to review the position description.

You will have

• Degree or relevant qualification in Data Management, Library & Information Science, Business Analytics or a related field.
• Working with children check
• 2-3 years' proven experience in data management, analysis and reporting within a library, government or public service environment
• Advanced skills in Excel and/or Power BI and/or alternative data collection systems
• Strong attention to detail with a commitment to data accuracy, consistency, validation and quality control.
• Ability to create and manage dashboards, generate regular and ad-hoc reports, create data visualisations for actionable insights.
• Proven ability to analyse data, identify trends and provide insights to support strategic planning and decision-making while ensuring data integrity.
• Demonstrated experience in delivering training and developing comprehensive manuals and instructional guides, preferably in Data Management and Analytics.
• Knowledge of data privacy regulations (e.g., Australian Privacy Principles) and best practices in data security and compliance.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities in a collaborative environment, with strong time management skills to ensure efficient and accurate project completion.

The salary range for this opportunity starts at $82,701 (Grade F, Step1) + 12% super. Salary may be negotiable dependent on skills and experience.

What's on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact in our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Samantha Leung (Team Leader E Services) at [email protected]

You will need to submit your application via the ‘Apply' button below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the essential qualifications and experience within the position description and explaining your suitability for the role.

Applications close Friday 8 August 2025

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at [email protected]

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.