Admissions Manager

• Opportunity to take the next steps in your career whilst leading a high-performing, supportive team with an excellent working environment and culture.
• Excellent salary of $100,000 – 110,000 + Super.
• This opportunity has become available due to an internal promotion, reflecting the organisation’s strong commitment to developing and advancing its people.
• Leverage your interpersonal skills in a sales-focused role, engaging with residents, families, and aged care professionals to support smooth admissions.

About the Role
We are seeking a dynamic and experienced Admissions Manager to lead a centralised admissions team for a highly regarded aged care provider. Based in Melbourne, this role is pivotal in ensuring a smooth and supportive experience for families navigating the aged care journey. You'll lead a dedicated team that manages enquiries, coordinates with internal stakeholders, and oversees the entire admissions process.
Key Responsibilities

• Lead and support a centralised admissions team across multiple homes
• Manage end-to-end resident admissions from initial enquiry to placement
• Build strong relationships with Facility Managers and clinical teams
• Ensure high-quality customer service and timely communication with families
• Track and report on occupancy rates, trends, and team performance
• Maintain compliance with aged care regulations and internal standards

Key Requirements

• Proven leadership experience in admissions within Aged Care
• Deep understanding of the aged care sector and systems including My Aged Care and ACAT
• Outstanding interpersonal and communication skills
• Strong organisational skills and attention to detail
• Familiarity with CRM systems and reporting tools
• Empathetic, customer-focused mindset with the ability to lead by example

Benefits

• Opportunity to take the next steps in your career whilst leading a high-performing, supportive team with an excellent working environment and culture.
• Excellent salary of $100,000 – 110,000 + Super.
• This opportunity has become available due to an internal promotion, reflecting the organisation’s strong commitment to developing and advancing its people.
• Leverage your interpersonal skills in a sales-focused role, engaging with residents, families, and aged care professionals to support smooth admissions.

Why Melbourne?
Melbourne is a vibrant, multicultural city known for its arts, dining, and sporting culture. With world-class healthcare, excellent public transport, and a welcoming community, it’s an ideal location for professionals looking to thrive both personally and professionally.

To discuss further, contact Alex for a friendly, confidential chat:
*E4 are recruiting for various positions and are happy to help find the best option with you*

Alex Haselock (Recruitment Consultant)
0482 093 593 | [email protected]