APS5 Claims Manager / APS6 Senior Claims Manager
Comcare
Posted 2 days ago
Comcare has ongoing and non-ongoing vacancies for APS5 Claims Managers and APS6 Senior Claims Managers in the Claims Operations Team, in Canberra or Melbourne. Full Time or Part Time are available.
A merit pool will be created and may be used to fill similar ongoing and non-ongoing vacancies.
Team Overview
Claims Operations is a large, multi-disciplinary team delivering high quality claims management services. The team is made up of Claims Managers, Senior Claims Managers, and Employer Account Managers, with support from Injury Managers.
The team collaborates to achieve positive health and return to work outcomes for employees and employers. Each Claims Operations team is responsible for managing claims within their assigned Australian Public Service (APS) portfolios, agencies, or specialised claim areas. They are accountable in maintaining strong relationships with the agencies in their portfolio and for achieving positive outcomes for the claims they oversee.
Our Ideal Candidate/s
Are you passionate about making a real difference in people’s lives through thoughtful and effective claims management? At Comcare, we’re looking for a Claims Manager who brings empathy, expertise, and a proactive mindset.
In this role, you’ll be part of a dynamic team dedicated to supporting recovery and return-to-work outcomes for injured workers. You’ll manage a diverse portfolio of claims, working closely with claimants, employers, and medical providers to deliver positive, timely, and sustainable results.
Desirable Qualifications/Experience:
- APS5 - Certificates or competencies in relevant disciplines such as claims or injury management, law, health, business administration or finance.
- APS6 - Tertiary qualifications in relevant disciplines such as claims or injury management, law, health, business administration or finance.
Security Clearance
- Ability to obtain and maintain a Baseline Security Clearance. In some cases, a higher security clearance at the Negative Vetting level 1 may be required.
How to apply
The job information pack including how to apply can be obtained from our website Current vacancies | Comcare
Closing date: Sunday, 03 August 2025 at 11:59pm (AEST)
About Comcare
About Us
Comcare is established under the Safety Rehabilitation and Compensation Act 1988 (SRC Act).
Comcare has functions and responsibilities under the SRC Act, the Work Health and Safety Act 2011 (WHS Act) and the Asbestos-related Claims (Management of Commonwealth Liabilities) Act 2005 (ARC Act). Under this legislation we have roles as insurer, regulator and scheme manager.
We provide expert advice and services to the Safety, Rehabilitation and Compensation Commission (SRCC) and the Seacare Authority, and we manage the Commonwealth's asbestos-related claims liabilities.
Comcare's outcome statement describes our success and provides strategic focus for all our efforts:
Supporting participation and productivity through healthy and safe workplaces that minimise the impact of harm in workplaces covered by Comcare.
Our role is to have a positive impact on reducing injury and harm in the workplace.
Comcare's work underpins quality workplaces and plays a vital role supporting workforce participation and productivity, as well as making an important contribution to the Australian Government's deregulation agenda.
Source: This is an extract from the company's own website.
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