Salary: HEP 5 $76,459 - $87,825 per annum + 17% employer superannuation
Contract Type: Full-time, Ongoing
Hours per week: 36.75/1.0FTE
Location: Footscray Park Campus

Are you passionate about delivering exceptional student services and contributing to meaningful academic milestones? Victoria University (VU) is seeking an enthusiastic and detail-oriented Awards and Graduations Officer to join our dynamic Student Administration team.

About Us:

At Victoria University (VU), our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.

About the Role

As the Awards and Graduations Officer, you will play a key role in supporting the coordination and delivery of critical student lifecycle services including graduation documentation, award verification, and graduation ceremony logistics. You'll be the go-to expert in one or more areas of awards and graduations, ensuring smooth and high-quality service to students, staff, and partners.

Key Duties:

An example of your responsibilities or duties you may perform will include:

Produce and issue academic transcripts, testamurs, AHEGS, and other official documents.

Ensure students meet all policy and compliance requirements for graduation.

Respond to verification requests from employers and external bodies.

Support graduation ceremonies, including preparation and on-the-day event logistics.

Work across teams and with stakeholders including Colleges and offshore partners to ensure consistent, high-quality service.

Contribute to process improvements and system testing as needed.

About You

You are a highly organised team player with a strong customer service mindset. You thrive in dynamic environments, are digitally savvy, and bring a continuous improvement approach to your work.

To be successful in this role, you will have:

Relevant qualifications and/or demonstrated experience in administration or student services.

Excellent communication skills and attention to detail.

Proven ability to manage competing priorities and meet deadlines.

Experience using systems such as Student One, RightNow, and My eQuals is highly desirable.

A proactive, solutions-focused attitude with the ability to work independently and as part of a team.

Why Join Us:

VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Jobs at VU Webpage

How to Apply:

For a Position Description, click HERE.

Applications must be submitted as a single document comprising:

A cover letter

Your curriculum vitae/resume

Your responses addressing all selection criteria located in the position description

Note: Applications which do not address the selection criteria will NOT be considered.

Application Closing Date: 11:59pm 7 August 2025

This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged.

Who to Contact?

For further information relating to the position, please contact Jose Luis Guzman Medina, Manager, Awards and Graduation, via email [email protected]

Our Commitment to Protecting Country:

Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share.

Our Commitment to Progressive Inclusivity

Victoria University welcomes and celebrates the diverse perspectives, identities, and backgrounds of all people. We are committed to progressive inclusivity as a core strategic priority. All members of the VU community have a responsibility to be inclusive, respectful and supportive of all.

We are committed to maintaining a workforce which reflects the community we serve, this means we strive to attract, retain, develop and empower talented individuals from all backgrounds. We encourage applicants who are Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised people, those from the LGBTQIA+ community, people from all ages and socio-economic backgrounds. We believe that a diversity of experiences and perspectives strengthens our community and fosters a more innovative, inclusive, and supportive working environment, where everyone feels they belong.

VU is committed to providing a positive and barrier-free recruitment experience. If you have access requirements or would benefit from adjustments, including with position descriptions, application forms, or require any other document in an accessible format at any stage of the recruitment process please contact us at [email protected] or call (03) 9919 5999.