About us

Established in 1997, the Mad Cow Tavern is described as an "Australiana Saloon-Goodtime Bar". It has established itself as a fun, crazy and iconic bar with a laid-back North Queensland attitude. Our Team Creates an Exceptional Customer Experience Through an Entertaining Environment.

Qualifications & experience

Our team are seeking a passionate, results-driven, dynamic leader with a firm background in pubs, nightclubs, beverage, and promotions. A minimum of 4-5 years of experience is desired.

You will be able to confidently interpret budgets, wage costs, job budgets, and reports, and implement strategies to manage costs and maximise revenue for the business efficiently.

Must have permanent Australian work rights

Tasks & responsibilities

The Operations Manager is responsible for day-to-day management, overseeing junior managers, staff training, rostering, security, compliance, and executing promotions and functions.

Your key KPI's are to drive turnover, maintain wages, improve GP% and positively promote the venue to attract and retain patrons.

Proficiency with POS systems and venue management software

Experience with staff scheduling and roster management systems

Experience managing teams of 40+ staff across multiple departments

Proven track record in venues with $6-8M+ annual turnover

Benefits

Flexibility and availability to work a minimum of 4 nights and be present during peak trade and events.

Attractive base salary along with bonuses that promote and reward for key KPI's results being achieved.