Join the Bluey’s World team as our new Technical Manager. We are expanding our team and looking for another Technical Manager to come on board and assist with our day to day technical operations! As the venue grows, we're looking for additional support for our busy technical team.

The Technical Manager oversees the implementation and day-to-day operations of all technical systems for Bluey's World. Working in coordination with the Production Operations Manager, this role leads the technical department in executing established technical strategies and standards. You will manage the technical team to ensure consistent, high-quality experiences seven days a week while maintaining the technical integrity of the production.

This position requires strong technical knowledge, solid operational leadership capabilities and excellent team management skills. You will coordinate daily technical operations, maintain established performance standards, and ensure all technical elements operate safely, efficiently, and reliably, while implementing the technical vision established by the Technical Director.

Rate of pay: $88,500 per annum.

📍 Location: Northshore, Hamilton, QLD
📅 Start date: 14th July 2025

Please see here for the detailed job description.

We look forward to hearing from you and having you on our team!

Please see extended job description below:

Technical Manager - Bluey's World

Location: Bluey's World Brisbane - Northshore, Hamilton QLD

Reporting to: Production Manager(s), Technical Director, General Manager

Key Collaborators: Production Operations Manager, Remote Production Manager(s), Site Manager, Venue Operations Manager, Experience Manager

Reporting to you: Technical 2IC, Technical Systems Specialist, Technical Supervisors, Technical Specialists, Technical Crew, Production Crew, Technical Installers, Production Contractors, Technical Operators

Type of Employment: Fixed-Term

Award Classification: Grade 7

Amusement, Events and Recreation Award [MA000080]

Position Summary

The Technical Manager oversees the day-to-day implementation and operations of all technical systems for Bluey's World. Working alongside the Production Operations Manager as a peer, you will lead the technical department in executing established technical strategies and standards.

Together, you will ensure comprehensive technical oversight under the guidance of the Technical Production Manager and Technical Director.

Working Relationship with Production Operations Manager

The Technical Manager and Production Operations Manager are peer positions reporting to the Production Manager(s), with complementary responsibilities:

The Production Operations Manager supports you by:

· Developing strategic budget plans and managing major spending decisions

· Coordinating high-level project planning with other departments

· Managing upward stakeholder relationships and executive reporting

· Facilitating cross-departmental planning and integration strategies

· Handling administrative and strategic planning tasks to free you for operational focus

You support the Production Operations Manager by:

· Providing operational input and feasibility feedback on strategic plans

· Implementing the strategies and plans developed together

· Delivering real-time operational data and status updates

· Executing cross-departmental integration at the operational level

· Ensuring technical excellence in all implemented solutions

You collaborate on:

· Developing implementation strategies for new projects

· Budget planning (they plan, you execute and track)

· Project delivery approaches

· Problem-solving complex technical challenges

· Continuous improvement initiatives

Primary Responsibilities

Day-to-Day Operations Management

Lead daily technical operations across all systems and venues

Manage real-time troubleshooting and technical problem resolution

Oversee show quality and technical performance standards

Coordinate maintenance schedules and dark day activities

Ensure operational continuity between shifts and teams

Team Leadership & Development

Directly manage all technical team members and their performance

Set clear expectations for the Technical 2IC and Systems Specialist

Conduct team briefings, assign tasks, and address issues in real-time

Provide ongoing training and skills development

Manage rosters, scheduling, and team coverage

Foster a positive, collaborative team environment

Technical Implementation & Integration

Lead hands-on system architecture and technical integration work

Execute technical installations and system upgrades

Execute show programming updates and seasonal modifications

Integrate new show elements with existing technical infrastructure

Lead technical rehearsals for show changes

Implement testing and verification protocols

Maintain system redundancies and backup protocols

Apply technical specifications and standards

Budget & Administrative Management

· Execute budget plans developed with the Production Operations Manager

· Track day-to-day operational expenses and maintain budget compliance

· Manage inventory, requisitions, and consumables

Maintain all technical documentation, logs, and reports

Ensure WHS compliance and safety protocols

Complete incident reporting and compliance documentation

Schedule Technical staff

Process timesheets and leave requests

Track leave and availability

Monitor overtime and additional hours

Coordinate training schedules

Cross-Departmental Coordination

· Implement integration plans developed with the Production Operations Manager

· Coordinate with other department managers on daily operations

Manage vendor and contractor relationships at operational level

Provide technical support to other departments as needed

Maintain communication between technical teams and shifts

Specific Operational Responsibilities

Venue-Wide Technical Systems Management

Oversee all venue-wide technical systems beyond show-specific equipment

Delegate day-to-day venue systems support to Technical 2IC for coordination

Rely on Systems Specialist for technical standards and troubleshooting

Manage Point of Sale systems, ticketing infrastructure, retail technology

Maintain GoPhoto towers and photo processing equipment

Coordinate networking, Wi-Fi, and connectivity systems

Ensure CCTV and security system operations

Manage 2-way radio systems and performer equipment

Supervise venue lighting and electrical infrastructure

Quality Control & Performance Standards

Apply quality control processes for all technical elements

Monitor performance metrics and operational KPIs

Implement troubleshooting protocols and escalation procedures

Execute preventative maintenance programs

Maintain operational redundancies for critical systems

Ensure consistent show quality across all performances

Documentation & Reporting

Complete daily technical logs and maintenance records

Document all technical issues, solutions, and workarounds

Provide shift handover information

Submit operational reports to management

Maintain equipment status records

Track consumables and inventory usage

Ensure all documentation is current and accessible

Project Implementation

Collaborate with Production Operations Manager on project strategies

Lead hands-on implementation and delivery of technical projects

Coordinate Technical 2IC and Systems Specialist for project execution

Implement seasonal show variations and content updates

Coordinate testing periods for new show elements

Apply testing and commissioning protocols

Follow verification procedures for specifications

Conduct post-implementation reviews

Dark Day & Maintenance Management

Execute comprehensive maintenance schedules

Delegate maintenance planning to Systems Specialist for technical requirements

Task Technical 2IC with staff coordination and logistics

Verify quality of completed maintenance work

Liaise with external contractors as needed

Implement preventative maintenance programs

Show Updates & Seasonal Implementation

· Lead technical implementation of show updates and seasonal variations

· Coordinate with creative teams to execute new show versions

· Test and commission new show elements before public launch

· Manage technical rehearsals for cast with updated show elements

· Ensure smooth transition between show versions with minimal downtime

· Document changes to show elements for operational consistency

· Train technical team on new show sequences and effects

· Collaborate with Production Operations Manager on update timelines

· Verify all safety protocols for new show elements

Key Selection Criteria

Essential Skills & Experience:

Proven experience managing technical teams in entertainment or events

Strong hands-on technical knowledge across lighting, sound, video, and show control

Demonstrated ability to balance operational management with technical work

Experience with venue operations and 7-day-a-week schedules

Excellent team leadership and communication skills

Strong organisational and documentation abilities

Practical understanding of WHS requirements

Ability to work collaboratively with peer managers

Experience delegating effectively while maintaining accountability

Technical Competencies:

Advanced knowledge of show control systems and integration

Experience with venue-wide technical infrastructure

Understanding of preventative maintenance programs

Ability to troubleshoot complex technical issues

Knowledge of industry safety standards and compliance