Your impact, where you’re really needed.

As our highly valued ERP Business Analyst and Trainer, you’ll play a crucial role to support the successful implementation of the ERP and the integrated HR, Payroll and LMS solution.

You’ll make an impact at scale by:

gathering and documenting business requirements, analysing existing processes, and optimising workflows to align with the integrated HR, Payroll and Learning Management System.

developing training plan, training material and delivering training to end users for the ERP implementation.

What you’ll bring

To succeed in this role, you will have:

Bachelors or Masters degree in Computer Science, Information Systems or a related field.

Adult Learning or Instructional Design certifications.

Strong process mapping and requirements documentation skills.

Proven experience in developing and delivering tailored end-user training, including the creation of supporting materials.

Strong understanding of ERP systems from a business user perspective.

Ability to build strong stakeholder relationships across all levels of the organisation.

Previous experience implementing HRIS, Payroll, CRM, ERP (ideally Microsoft Dynamics 365), and LMS solutions.

Strong facilitation, presentation, and communication skills

A healthy community. A healthy career.

Are you ready to be part of something bigger, something good?

At South Western Sydney Primary Health Network (SWSPHN), our mission is simple: we’re building healthier communities. Through connection and care, we tackle the region's healthcare challenges by supporting primary health providers. As a not-for-profit, we’re passionate about improving services to meet the diverse and evolving needs of our community.

That really matters. And so do you.

Why South Western Sydney PHN?

We’re a values-driven organisation that sees and supports you as a whole person. What we do isn’t easy, there are many moving parts, but we’re deeply invested in the health of our region, and in your wellbeing.

Here’s what you can expect when you work with us:

Make a Real Impact

As our Business Analyst and Trainer, you’ll play a hands-on role in strengthening primary care and improving outcomes for thousands. Every day, you’ll help move the dial on healthcare and make a meaningful difference in people’s lives.

Work in a Way That Works for You

We understand that life doesn’t always fit a 9-to-5. Whether it’s a school drop-off, a family celebration, or hybrid working, we trust you to do your best work—your way. And you’ll find approachable leaders who are genuinely committed to your growth and success.

Be Part of a Kind and Talented Team

The people you work with matter. At SWSPHN, you’ll join a team of dedicated, passionate professionals who collaborate, support one another, and share a deep commitment to primary health.

Are you ready to be part of something bigger?

Join SWSPHN and build a healthy career that works for you.

Applications close Monday 4 August 2025, unless filled prior.

To apply, please submit your resume and a cover letter outlining your relevant experience and the projects you have contributed to, demonstrating alignment with the role requirements. Shortlisted candidates will be invited to present an ERP/IT project implementation they have been involved in to the interview panel.

To find out more, contact Sahag Sahagian, ERP Project Manager on 02 4632 3064.

This is an 8-month fixed-term contract with possible extension dependent on project.

The communities we support are very diverse, and so are their healthcare needs. SWSPHN benefits greatly from a team that brings together many different perspectives and experiences, and we’re proud of our inclusive culture. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people from all backgrounds.

Preferred applicants must have the right to work in Australia and will be subject to a Criminal Record Check.