Who We Are

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 170,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Our relentless pursuit of excellence has earned us Top 25 SaaS company honors, multiple 1st place rankings at G2 summits, and certification as a Great Place to Work.

What You’ll Do: A Day in the Life

As a Commercial BDR at Birdeye, you’ll work closely with our business development leader, paving the way for your advancement to Account Executive or Senior BDR within 9-12 months. You’ll be part of a supportive, fast-paced environment designed to foster your growth and success.

Responsibilities:

Support the team on outbound strategies and lead generating efforts

Build relationships by nurturing warm prospects and find potential new sales opportunities

Establish active communication and engagement with prospects to sell Birdeye’s products and services

Manage and maintain a pipeline of interested prospects and engage sales executives in next steps

Management of Sales cycle from Lead Generation to Close

Understand Sales Process and Consultative Selling

Set up conferences or calls between Account Executives and potential clients

This role is ideal for someone with a “Hunter & Gatherer” mentality, eager to seize opportunities and succeed.

What’s In It for You?

Base Salary: $80,000-$85,000 + Super (Paid Fortnightly)

Commissions paid monthly for hitting quota (OTE $110K+)

Plus uncapped comms once quota is achieved

Fast-Track Career Progression: Clear merit-based promotion structure

Work-Life Balance: Regular social activities, 4 pm Friday finish (drinks from 3:30 pm)

Supportive Environment: Our digital marketing team works hand-in-hand with sales to boost success

Work-Life Balance & Culture: At Birdeye, we believe that a thriving work environment drives success. Our collaborative and inclusive culture empowers every team member to innovate, take ownership, and grow. From team lunches and wellness initiatives to regular social activities, we’re committed to creating a supportive and dynamic workplace where you can thrive both personally and professionally.

Perks & Benefits: Paid parental leave, annual MVP trip, discounted gym membership & health insurance

Hybrid Environment: 3 days on-site, 2 days WFH

Access to Sport & Leisure Activities: Bouldering, Crunch Fitness, Indoor Padel, Fencing and Bowling.

What You Bring

Based in Sydney

Must have 3-5 + years outbound cold calling experience & minimum 2 + years within SaaS experience

Proven experience in high-volume sales (B2B or B2C)

Track record of success in outbound cold calling and hitting sales KPIs

A competitive, goal-oriented nature

Strong verbal and written communication skills

Confidence in engaging with business owners

Proficiency in Google Suite and strong organizational skills

Work Location

Our new office location is located in the Sydney Corporate Park, Alexandria.

Diversity & Inclusion

At Birdeye, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that different perspectives drive innovation, and we actively strive to cultivate a workplace where everyone feels empowered to contribute and succeed.

Ready to Make Your Mark?

If this sounds like the opportunity you’ve been waiting for, we want to hear from you! Tell us why you’re the perfect fit for Birdeye, and we’ll be in touch to schedule interviews with candidates who share our drive and ambition. Apply today to join a team that’s redefining customer experience in a digital world!