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Customer Success Specialist

Odoo
Varsity Lakes, QLD
A$65,000-$75,000 p/a
Sales → Account & Relationship Management
Full-time
On-site

Posted 22 days ago


As an Account Manager, you will represent the long lasting commercial point of contact of all your customers. You ensure customers' satisfaction and make the company grow, by upselling and renewing contracts of our existing customers. You will be in touch with CIO's, CFO's and CEO's of small and large companies, and revolutionise the way their business works!

The business scope of Odoo is so large that you'll never stop learning and, with a bit of creativity, you'll have a solution to most of your clients' pain points. With such a scope, you'll quickly master all aspects of entrepreneurship, to advise clients as an expert. It's not all about sales, it's also about providing value to your clients.

Main Responsibilities

Managing a portfolio of existing clients, in Australia

Analyze and understand in depth

your customers' IT projects: you will be their Odoo sales expert!

Identify potential/incentive future sales: increase your customers' use of the solution by offering them the right package in Odoo

Demonstrate the product (new apps, features) and new versions to end-users

Negotiate contract renewals: from monthly to multi-year subscriptions

Must Have

Bachelor Degree or Higher

Passion for software products

Fluent in English

Strong organizational skills: you will have around 150 clients to manage!

Strong relational & negotiation skills

Solution - oriented

0 to 3 years of experience in IT/Sales

Full working rights in Australia

Nice to have

Smart, ability to learn quickly

Additional languages

Ability to work in a dynamic, fast-paced and competitive environment.

Passion for IT


About Odoo

Varsity Lakes, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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