Marketing and Student Recruitment Executive (Melbourne-onsite)

About Kent

Kent Institute Australia (Kent) has been providing quality training and education to students for over 30 years and continues to grow and innovate. Today, Kent is officially recognised as a leading provider of government-accredited Vocational (VET) and Higher Education courses, offering education to both local and international students. Kent is proud to have helped over 10,000 local and international students get started in their careers.

The Role

Kent is currently seeking a highly motivated Marketing and Student Recruitment Executive with proven experience recruiting both international and domestic students in both VET and Higher Education. This role will be based at our Melbourne Campus and reports to our Executive Manager in Marketing and Recruitment.

The role is primarily, but not exclusively, focused on servicing the local regional market through relationship management with internal and external stakeholders. The role is also responsible for handling direct prospective student enquiries and preliminarily assessing and preparing admission documents, including monitoring and administering the Customer Relationship Management Systems (CRMS) as required.

Key Tasks

• Generate new VET and Higher Education student enrolments, including the implementation of conversion initiatives.
• Develop and maintain specialist knowledge of education systems, qualifications (including pathways), admission requirements, and cultures for regions of responsibility.
• Develop and maintain an understanding of the key influencers for students and key contacts including Australian Government offices, agents, local institutions, and alumni.
• Undertake regular Agent auditing processes as required in compliance with Kent’s Policy & Procedures and Government regulations.
• Provide advice to senior management on all issues relating to the local student recruitment market and assist with the preparation of associated analysis of market data and/or student trends.
• Monitor the market for developments, risks, and opportunities and build this information into the marketing and recruitment activities as appropriate.
• Represent Kent at marketing and recruitment Fairs targeting international and domestic students, educational institutions, and exhibitions or seminars.
• Develop and nurture positive working relationships, including sharing of information, with internal and external stakeholders.
• Assist and support the development and management of a diverse network of external contacts including agents, sponsoring bodies, educational institutions, and government bodies within the region.

Qualifications and Experience

Essential:

• Completion of a Bachelor's Degree in an appropriate discipline;
• At least 2 years of marketing and recruitment experience in a Vocational (VET) and/or Higher Education institution.

Desirable:

• Dual sector experience
• Familiarity with Australian government regulatory requirements related to international education
• Knowledge of IT and related student administration/finance systems - RTO Manager
• Customer Relationship Management System (CRMS) understanding (advantage)
• IT Skills associated with Microsoft Office, especially with Excel

Personal Characteristics

• Excellent Customer Service and Communication skills; including a well-developed service focus – inquiries, face-to-face, telephone, and electronic mail are to be attended to politely and effectively
• Efficient, accurate, and able to work within specific required timelines
• A genuine self-starter
• Demonstrated problem-solving abilities
• Proven ability to multi-task, prioritise work to deadlines and achieve pre-determined outcomes

Apply today

Please submit your application via SEEK by clicking on the “Apply” button. Please ensure your application includes a one-page cover letter detailing your suitability for the role and a copy of your resume. For further information please contact Sachin Vahil email at [email protected].

Please note - only successful applicants will be contacted.