About Us

Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Unity’s Boarding House Program provides a home each night to 117 of the most marginalised and disadvantaged people in the community. We offer accommodation at four locations in the CBD for vulnerable individuals who need affordable housing options and can live independently. The Terrace is staffed 24/7 with the three other sites managed in an outreach capacity.

Why work with Unity?

At Unity, you are not just stepping into a role—you are helping to create lasting impact in the lives of people who call our boarding houses home. Your work directly supports safe, stable, and long-term housing for those who need it most. We offer a range of benefits to support your wellbeing and work-life balance, including salary packaging, access to our Employee Assistance Program, free on-site parking, and a convenient CBD location.

About the Role

We are currently seeking a Tenancy Administrator to join our Boarding House Team on a permanent full-time basis. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day management of our Boarding House. Key responsibilities include:

Administering rental agreements, rent reviews and managing rent arrears

Managing tenancy documentation and processes

Supporting financial tasks such as payments and data entry

Coordinating facility maintenance and services

Management of our vacancy processes

This position forms part of an on-call roster and may require availability outside standard business hours to respond to urgent matters for which an allowance is paid.

About You

You are an organised, proactive administrator with experience in housing, tenancy management, or property administration. You are confident in managing tenancy documentation, coordinating maintenance, processing payments, and using IT systems. You work well with people with complex needs, have strong attention to detail, and troubleshoot issues effectively. You communicate well, handle difficult conversations with care, and bring flexibility to support the needs of a 24/7 site. You value both autonomy and collaboration in your work.

How to Apply

Has the above caught your interest? Hit the ‘apply’ button now, and include your CV and cover letter addressing the following selection criteria:

Demonstrated experience in office administration within a tenancy management environment.

Experience in dealing professionally and empathetically with people in a variety of potentially difficult situations and/or with a background of homelessness

Capacity to work harmoniously and co-operatively as a member of a team

Ability to work independently, exercise initiative and sound judgement

Strong computing skills, including experience and understanding of a range of computer system packages such as Excel, Word and Access

Proven ability to proactively manage rent arrears, and support tenants in addressing housing-related debt.

A copy of the position description can be found at https://unityhousing.org.au/available-positions/boarding-house-tenancy-administrator/. Email enquiries about this role can be directed to [email protected]. Please note that Unity will not be accepting recruitment agency submissions for this position.

Unity Housing is an equal opportunity employer committed to building a diverse workforce. We strongly encourage Aboriginal and/or Torres Strait Islander People to apply. We are dedicated to making our recruitment process accessible and can provide reasonable adjustments as needed. If you require any support or adjustments to participate in the process, please let us know.

Applications close: COB Wednesday 6 August 2025