NDIS Plan Manager

Noble Plan Management

About us

Noble Plan Management is a nationally registered NDIS (National Disability Insurance Scheme) provider dedicated to helping participants achieve their goals and live their best lives. We believe that independence and choice are a fundamental right of all people regardless of their situation. We are growing rapidly, and an opportunity exists for an experienced Plan Manager to join our small, friendly, and professional team.

Qualifications & experience

Must have a minimum of 1 year Plan Management Experience

Excellent customer service and relationship building skills

Bookkeeping experience preferred

Excellent verbal and written communication skills

Ability to work independently, be highly organised, proactive and work well as part of a team

Proficient in MS Office

Working with Children's Check, Police Check, NDIS Worker Screening Check will be required

Tasks & responsibilities

Managing the day-to-day enquiries from participants regarding their NDIS packages and funded supports including the induction of new participants to our service

Ensuring the ongoing retention and engagement of participants and their support teams using your excellent communication and relationship building skills, your friendly service and professionalism

Helping participants understand their plans and what they have been funded for including advice on claimable supports and reasonable and necessary criteria

Monitoring participant budgets effectively and accurately and guiding participants through the process

Liaising with providers, NDIA and other stakeholders as necessary

Processing invoices in a timely and accurate manner and making claims through the NDIS portal

Securing and maintaining the required evidence to comply with auditing requirements

Maintaining the CRM

Keeping yourself up to date with the latest NDIS updates and guides

Benefits

Be part of a team who believes in helping others and believes in what they do

Friendly team environment

Be appreciated for the quality of your work and your contribution to the team

Please provide a covering letter outlining your suitability for the role. Please email any enquiries to [email protected]