About Caring Arms Australia

Caring Arms Australia is a rapidly expanding, Central Coast-based NDIS Registered Provider, dedicated to delivering exceptional care and support to individuals living with disabilities. We specialise in Supported Independent Living (SIL) and Community Participation services, empowering our clients to live fulfilling and independent lives.

Our Supported Independent Living services are offered throughout the Central Coast region, with a focus on areas from Gosford to Wyong. At Caring Arms Australia, you’ll be joining a passionate, professional, and supportive team that is committed to making a meaningful difference in the lives of others.

Benefits

Apply your experience and skills to make a tangible impact in shaping the organization's future

You will lead a dedicated team driven by compassion and a commitment to care

Supportive and accessible senior management committed to guiding and assisting you

As a growing organization, we offer genuine opportunities for career progression, with clear pathways for professional development and advancement

Competitive and attractive remuneration packages, designed to reward your skills, experience, and dedication

Tasks & responsibilities

Oversee Client Care and Support Plans
Ensure the development, implementation, and monitoring of individualized support plans for clients in line with NDIS goals, ensuring their needs and preferences are met.

Manage Staff Performance and Development
Lead, mentor, and provide regular performance feedback to a team of support workers, promoting professional development, training, and adherence to organizational policies.

Compliance with NDIS Standards and Regulations
Ensure the organization adheres to all NDIS regulations and quality standards, conducting regular audits and ensuring all necessary documentation is completed accurately.

Client and Family Relationship Management
Foster positive relationships with clients and their families, addressing concerns, resolving issues, and ensuring high levels of satisfaction with services provided.

Staff Scheduling and Resource Allocation
Oversee the scheduling of staff to ensure appropriate coverage for client care, managing resource allocation to ensure efficiency and effectiveness of service delivery. Initiate and conduct recruitment processes as needs arises

Financial and Budget Management
Monitor budgets, track expenses, and ensure the efficient use of resources to maintain financial sustainability, ensuring the services provided are cost-effective and within allocated budgets.

Essential Criteria

Prior extensive experience in managing disability support service organizations with multiple supported independent living (SIL) homes or experience in managing Residential Aged Care Facilities or similar

NDIS Worker Screen and NDIS worker orientation module completion

Full Drivers License

Willingness to learn organiztional procedures and policies

Ability to be on call manager as per the schedules as we support people on 24/7

Ability to lead and mentor other management personnel in the organisation

Desirable but not essential

Qualification in Individual or Community Support or Nursing

Qualification in Business Administration