Wisemind Psychology is a private psychology practice located in Fannie Bay. Our team works with a wide range of clients from young children to older adults who are experiencing a range of concerns including mental health issues, emotional or behavioural difficulties, and work-related problems.

About the Role

We are currently seeking a friendly, courteous, and professional individual to join our team on a full-time basis. As our Receptionist, you will be the first point of contact to our clients and the community. You will play a vital role in providing a warm and welcoming environment while supporting our clinical team to ensure the smooth day-to-day operation of our practice. Your responsibilities will include, but are not limited to:

Front-Office Support: greeting clients and visitors, answering calls and responding to emails, providing relevant information to new clients, liaising with GPs, allied health professionals, and other referrers

Appointment Management: scheduling and confirming appointments across multiple psychologists' calendars, proactively managing cancellations and waitlists

Records Management: creating and closing client records, relevant data entry from intake forms as well as referral and funding information, uploading confidential documents

Financial Duties: receiving payments from clients and third parties

A successful candidate for this position will have:

Recent National Police Check

NT Ochre Card (or evidence application is underway)

Strong interpersonal skills to deal respectfully and confidentially with clients

Well-developed written and verbal communication skills

A high-level ability to manage confidential records in a professional manner

Time management and problem-solving skills

The ability to work collaboratively in a small team, and to work and think independently with minimal supervision

Ideally, you will have past experience working as a Receptionist within a medical or allied health setting.

How to Apply

Applications should include a cover letter accompanied by a current CV, list two referees, and be submitted through Seek or by email to [email protected].

Queries related to this position can be directed to Marybeth Pereira on (08) 8981 5605 or by email to [email protected].