Virtual Receptionist – Work from Home | Sunshine Coast, QLD

Are you ready to deliver exceptional service from the comfort of your home office on the stunning Sunshine Coast? Join OfficeHQ, a globally celebrated, award-winning company, as a Virtual Receptionist and help shape unforgettable customer experiences.

We’re expanding and looking for Virtual Receptionists to join our vibrant team. With flexible shifts and opportunities for growth, this is your chance to take your career to the next level!

The Role

As a Virtual Receptionist, you will be the first point of contact for our clients, providing exceptional customer service through voice and other messaging channels. Your responsibilities include:

Answering calls and managing digital interactions professionally.

Relaying messages promptly and accurately.

Bringing a warm, positive, and friendly presence to every interaction.

This role will develop you as a professional and experienced receptionist!

Why Join Us?

Competitive Pay: Start on $53,487 per year (plus super), progressing to $53,943 after probation, with the chance to earn monthly performance bonuses.

Recognition Matters: Be celebrated with awards, social events and access to other company benefits (novated leasing, discounted private health insurance, employee assistance program)

Career Growth: Receive ongoing coaching and upskilling opportunities, within a collaborative learning team environment.

Supportive Culture: Enjoy being part of our inclusive and people-focused team.

What You’ll Need

Skills: Strong communication, attention to detail, and a polished telephone manner.

Experience: Preferred background in a fast-paced contact centre, or receptionist role. As a minimum, worked in a task focused process role (e.g. claims, banking, or other transactional activities).

Tech-Confidence: Intermediate PC skills (Office 365, Microsoft Teams) and typing speed of at least 45 wpm, able to navigate online processes using a mouse and keyboard.

Home Office Setup: Separate, safe and quiet workspace, PC/Laptop with Windows 11 or macOS Big Sur, Intel i5/Ryzen 5, 8GB RAM, and a hard-wired NBN connection.

Details to Know

Shifts: Flexible shift options ranging from 4 to 7.5 hours, scheduled between 12pm and 9pm. Penalty rates apply for after-hours and weekend shifts. Availability on weekends is highly regarded.

Training: Comprehensive training runs over 5 days in total — commencing 1st September 2025

Apply Today!

Ready to join our award-winning team? Submit your Resume and Cover Letter by Sunday, 3rd August 2025.

Don’t miss your chance to work with a global leader from your Sunshine Coast home office. Apply now and let’s create something extraordinary together!